Jessica Moore
Yerington,NV
Summary
Dependable General Worker with a proven track record of efficiently completing tasks in diverse environments. Recognized for adaptability and strong work ethic, contributing effectively to team objectives while ensuring high-quality results. Proficient in communication and collaboration, bringing fresh perspectives to enhance team performance. Committed to continuous learning and making a positive impact within an organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Billing Specialist
Nevada Hay Growers Association
Yerington, NV
05.2017 - Current
- Input statement information, reconciled accounts and resolved discrepancies.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Developed strong professional rapport with vendors and clients.
- Enforced compliance with organizational policies and federal requirements regarding confidentiality.
- Expedited payments by verifying accuracy and currency of vendor information.
- Weighed envelopes containing statements to determine correct postage and affix postage.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Resolved discrepancies between customers' remittances and invoices received.
- Assisted with year-end closing tasks including preparing journal entries.
- Generated periodic reports summarizing account balances and collection activities.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Managed all payments processing, invoicing and collections tasks.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Answered customer inquiries regarding billings, payments, account status.
- Investigated incorrect billings and processed refunds as necessary.
- Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.
- Reconciled daily cash receipts with total deposits on bank statement.
- Performed additional duties as assigned by management team.
- Provided support to other departments within the organization as needed.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Arts - Psychology
Arizona State University
Online12-2025
Skills
- Payment posting
- Fiscal reporting
- Statement processing
- Business operations support
- Billing cycle management
- Relationship building
- Empathy development
- Group dynamics
- Self-reflection
- Cross-cultural awareness
- Assertiveness
- Behavioral observation
- Hardworking
- Organization
- Client rapport building
- Multicultural competence
- Phone etiquette
- Independent judgement
- Data-driven decision making
- Mental health awareness
Accomplishments
- Psi Chi International Honors Society
- Omicron Delta Kappa Honors Society
- Deans List for 3 consecutive years
Certification
- Substitute teaching license
Languages
English
Professional
Affiliations
Fundraise and coordinate events, as a volunteer parent, to promote the success of students, teachers and parents through the parent teacher organization.
With the parent teacher organization we advocated for autism awareness by reading books about autism on Thursdays and hanging posters to show support during April. We also promoted the understanding and acceptance of neurodiversity by organizing a spirit week.
Fundraise for fireworks, as vice-president, to ensure a fireworks show for the community with the Yerington fireworks committee.
References
References available upon request.
Timeline
Billing Specialist
Nevada Hay Growers Association
05.2017 - Current
- Substitute teaching license
Bachelor of Arts - Psychology
Arizona State University
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