Jessica Moore
Fairfield,CA
Summary
Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Lead Manager
The Showcase
Fairfield, CA
11.2024 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented systems and procedures to increase sales.
Competitive Gymnastics Coach
Dream Xtreme Gymnastics
Vacaville, CA
04.2024 - Current
- Researched new drills and exercises for use in practices as well as competitive meets
- Ensured safety protocols were followed at all times during practices and competitions
- Created a positive learning environment that encouraged athletes to reach their highest potential
- Ran drills and fitness circuits to improve athletes' coordination and skills
- Provided motivational support and guidance to participants to develop and sustain positive relationships
- Analyzed athlete performance during competitions and provided constructive feedback for improvement
- Adjusted coaching techniques based on strengths and weaknesses of gymnasts
- Communicated with parents regarding children's behavior and progress in class
Co Director Of Operations
US Bloom
Vallejo, CA
08.2016 - 07.2022
- Managed accurate and organized storage of patients' information and paperwork
- Addressed patient and employee concerns by utilizing problem-solving skills to identify caller needs
- Utilizing strong computer skills to efficiently multitask while managing phone calls
- Maintained accurate records of employee work hours
- Exercised verbal and written communication skills
Skills
- Effective communication abilities
- Scheduling and Organization
- Staff Training
- Schedule Management
- Active Listening
- Customer Relations
- Call control skills
Timeline
Sales Lead Manager
The Showcase
11.2024 - Current
Competitive Gymnastics Coach
Dream Xtreme Gymnastics
04.2024 - Current
Co Director Of Operations
US Bloom
08.2016 - 07.2022