Jonathan Hagen

Retail Sales Manager (Hamburg) January 2023 - Present

(Tonawanda) March 2019 - May 2022

• Managed a team of 12-18 sales associates.
• Analyzed data to improve space to sales while maintaining /organizing the sales floor.
• Training new team members on quick and positive customer service.
• Supervised store operations, including opening and closing, perimeter checks, supply orders, managing labour hours, creating employee schedules, and approving payroll.
• Conducted Interviews and hiring after assessing needs.

Production Manager (Tonawanda) May 2022 - December 2022

• Managed production team of 25 to 35 team members overseeing 9 different departments.
• Responsible for hitting piece count/processing goals while continuing to maintain recycling/ safety standards.
• Monitored inventory levels to assure for consistent production of each department.
• Conducted Interviews and hiring after assessing needs.
• Managed payroll/ scheduling

Front End/ Production Supervisor (Tonawanda) May 2016 -March 2019

• Responsible for supervising cashiers/production team members, resolving customer issues, achieving production quotas, and opening/closing the of store.

Production/Cashier Team Member (Tonawanda) April 2014 - May 2016

• Responsible for cashing customers, processing/ pricing housewares items, and organizing sales floor standard.

• Supervised and interacted with children at town playgrounds.
• Responsible for coordinating activities including sports, art and crafts, card games, etc. Managed arts and crafts budget and attended to minor medical issues.
• Seasonal

• Responsible for cutting grass and grounds upkeep of the baseball diamonds.
• Other tasks included maintenance of the equipment, weed whacking, and garbage removal.