Tayon Goring
Jamaica
Summary
Seeking a position that offers ample opportunities for professional growth. Focused on prioritizing goals and maintaining a positive attitude towards challenges and change. Driven to excel and contribute skills and expertise to a dynamic work environment. Embracing new experiences and continuously seeking personal development. Ready to make a meaningful impact in a role that aligns with ambitions.
Overview
9
9
years of professional experience
Work History
Assistant Service Manager/ Sales Representative
Good Year
01.2024 - Current
- Maintain guest relationships and ensure guest satisfaction through being the liaison between technicians and guest
- Manage service department effectively by scheduling associates, service appointments and organizing workflow and deliver quality work on time to guests
- Reach sale goals through guest interactions including tire and service sales
- Provide excellent customer service by explaining all warranties, promotions, and advertisements
- Maintain a clean and safe work and guest area
- Perform a variety of manual tasks for extended periods of time, which include light and heavy lifting, Etc
- Utilize tools provided to make recommendations to guests based on manufacturing guidelines
- Contribute to training and development of service department associates
Food Delivery Driver
Door Dash, Grubhub, Postmates, Uber Eats
08.2017 - Current
- Gained and demonstrated strong customer service skills with local restaurants
- Performed 70+ deliveries per day, maintaining a 5-star rating with each delivery platform
- Quickly and accurately delivered multiple orders to customers in suburban and urban regions
- Achieved customer service feedback score of 100% due to excellent communication and willingness to go the extra mile
Automotive Mechanic
Mavis
01.2022 - 08.2023
- Executed basic and complex maintenance tasks, including tire checks, Fluid flushes, oil changes, engine replacements, brake line replacements
- Established friendly rapport with clients, resulting in more than 50% of first-time customers returning for future appointments
- Resolved customer complaints in-person and over the phone
Junior Mechanic
RJ Tires
06.2016 - 09.2022
- Collaborated with team to ensure all vehicles and equipment were worked on within three hours of drop off
- Provided preventative maintenance service, including rotations, oil changes, filter replacements, and engine cleaning for 20+ vehicles per shift
Education
High School Diploma -
Scholars Academy
Queens, NY06.2018
Skills
- Flexible Problem-Solving
- Service Excellence
- Proficient in Motor Vehicle Operation
- Effective Multitasking
- Detail-Oriented Organization
- Professional Expertise
- Consistent Punctuality
- Road navigation
- Analytical Problem-Solving
- Effective Task Prioritization
- Effective Team Contributor
- Prioritization and Scheduling
Timeline
Assistant Service Manager/ Sales Representative
Good Year
01.2024 - Current
Automotive Mechanic
Mavis
01.2022 - 08.2023
Food Delivery Driver
Door Dash, Grubhub, Postmates, Uber Eats
08.2017 - Current
Junior Mechanic
RJ Tires
06.2016 - 09.2022
High School Diploma -
Scholars Academy
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