Jessica Morales
El Paso
Summary
Organized and dependable retail professional with over 16 years of experience in fast-paced sales environments.Proven ability to handle challenging situations with patience and professionalism, while consistently meeting and exceeding sales goals.. Skilled in building strong customer relationships, promoting products through effective communication, and delivering personalized service to boost customer satisfaction and loyalty. Highly knowledgeable in merchandising, maintaining optimal stock levels, and using analytical thinking to enhance sales strategies. Adept at processing transactions, managing cash registers, and resolving customer concerns with efficiency and care. Dedicated to creating positive shopping experiences and driving successful sales through attentiveness, product knowledge, and a proactive approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Invoice Clerk
Camacho Transportation
Chaparral
09.2023 - Current
- Manage broker transactions and ensure timely payments.
- Implement and manage QuickBooks software effectively.
- Provide exceptional service to ensure customer satisfaction.
- Processed and managed invoices efficiently.
Jewelry Sales Associate
Gordons Jewelers
El Paso
09.2012 - 10.2019
- Greeted customers, helped locate merchandise and suggested suitable options.
- Provided outstanding personalized service, resulting in increased customer loyalty.
- Utilized open-ended inquiries to ascertain exact customer demands, financial restrictions, and purchase recipients.
- Displayed merchandise by arranging it in appealing ways to boost sales.
- Oversaw organization and display of new inventory for ongoing sales.
- Completed store opening and closing procedures as per company guidelines.
- Informed customers of current store promotions to encourage additional sales purchases.
Insurance Agent Assistant
Alamo Auto Insurance
El Paso
01.2008 - 09.2012
- Completed sales documentation and collected signatures to finalize purchases.
- Engaged in professional networking to boost sales through new partnerships.
- Researched and resolved areas of concern for potential and existing clients.
- Ensured seamless communication with prospective and current Type insurance customers.
- Generated leads and met with potential clients to explain insurance options and encourage purchases.
Education
GED -
Ysleta Community Center
El Paso04-2012
Skills
- Invoice processing
- QuickBooks management
- Financial reporting
- Data entry
- Broker transaction management
- Customer service
- Networking skills
- Goal setting
- Attentive to detail
- Problem solving
- Reliable
Languages
Spanish
Native/ Bilingual
Certification
Certified Diamontologist
Timeline
Invoice Clerk
Camacho Transportation
09.2023 - Current
Jewelry Sales Associate
Gordons Jewelers
09.2012 - 10.2019
Insurance Agent Assistant
Alamo Auto Insurance
01.2008 - 09.2012
GED -
Ysleta Community Center
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