Jessica Morgan
Winter Haven
Summary
Detail-oriented employee with 13+ years in office and customer service experience.
Committed to accuracy and ethical practices. Detail-oriented Payroll Specialist with a proven track record of processing payroll for over 700 employees, ensuring accuracy and compliance. Committed to delivering exceptional customer service and training new staff to enhance operational efficiency.
Overview
14
14
years of professional experience
Work History
Payroll Specialist
Florida Southern College
Lakeland
10.2010 - 06.2024
- Processed payroll for over 700 employees bi-weekly/monthly, ensuring accuracy of pay and deductions.
- Maintained accurate employee records and updated payroll information to ensure compliance and facilitate payroll processing.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Investigated discrepancies in payroll data and implemented corrective actions to uphold accuracy and integrity of payroll operations.
- Delivered timely customer service support to employees regarding paycheck inquiries and payroll issues, enhancing employee satisfaction.
- Provided training to new payroll department staff on payroll systems and procedures.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
Skills
- friendly, courteous and people-oriented
- upholds ethical and confidentiality standards
- reliable, meets deadlines
- organized and accurate
Timeline
Payroll Specialist
Florida Southern College
10.2010 - 06.2024