Jasmine Ramirez
Chula Vista,CA
Summary
Professional with a strong background in customer interaction and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, maintaining healthy and productive environments.
Overview
7
7
years of professional experience
Work History
Payroll Specialist
Summit Commercial Cleaning Services
02.2023 - Current
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Maintained strict confidentiality of all payroll information and records.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Sales Associate
Target
10.2018 - 01.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Certificate - CNA
Southwestern College
Chula Vista, CA10-2020
Skills
- Exceptional customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Flexible schedule
- Verbal/written communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Payroll Specialist
Summit Commercial Cleaning Services
02.2023 - Current
Sales Associate
Target
10.2018 - 01.2024
Certificate - CNA
Southwestern College
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