Kelley Elsberry
Palmetto,FL
Summary
Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in customer service and payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.
Overview
28
28
years of professional experience
Work History
Payroll Specialist
CoAdvantage
02.2023 - Current
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Maintained strict confidentiality of all payroll information and records.
- Enhanced payroll accuracy by meticulously reviewing timesheets and resolving discrepancies.
Grocery Replenishment Specialist (GRS)
Publix
05.1996 - Current
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Enhanced customer satisfaction by assisting with product location inquiries and providing friendly service.
- Safeguarded store safety by identifying potential hazards and maintaining clean workspaces throughout the replenishment process.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Bayshore High School
Bradenton, FL05.1996
Skills
- Organized and motivated employee eager to apply time management and organizational skills in various environments
- Strong worth ethic, adaptability and exceptional interpersonal skills
- Customer Service
- Adept at working effectively unsupervised and quickly mastering new skills
- Collaborative team member
- Interpersonal and written communication
Timeline
Payroll Specialist
CoAdvantage
02.2023 - Current
Grocery Replenishment Specialist (GRS)
Publix
05.1996 - Current
Bayshore High School
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