Jessica Myers
Oklahoma City,OK
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Manager/Bartender
Fine Dining Restaurant
Oklahoma City, OK
09.2020 - 08.2022
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Maximized performance by monitoring daily activities and mentoring team members.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server/Host/Expeditor
Eskimo Joe's
Stillwater, OK
01.2018 - 05.2020
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Checked identification for minimum age for sale of alcoholic beverages.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelors of Science - Communication Sciences and Disorders
Oklahoma State University
Stillwater, OK05.2020
Skills
- Warm and Friendly
- Team Player
- Customer Service and Rapport
- Menu Memorization and Presentation
- Transactions and Cash Handling
- Food and Beverage Service
- Guest Relations Management
- Managing Operations and Efficiency
- Cool Under Pressure
- Time Management
- Active Listening and Communication
Certification
Licensed to serve liquor via ABLE commision
Timeline
Server/Manager/Bartender
Fine Dining Restaurant
09.2020 - 08.2022
Server/Host/Expeditor
Eskimo Joe's
01.2018 - 05.2020
Bachelors of Science - Communication Sciences and Disorders
Oklahoma State University
Licensed to serve liquor via ABLE commision
Similar Profiles
Diogo MaiaDiogo Maia
Restaurant Waiter at Blue Jasmine Restaurant- Southampton United Kingdom (Fine Dining Restaurant)Restaurant Waiter at Blue Jasmine Restaurant- Southampton United Kingdom (Fine Dining Restaurant)
HAJAR EL HOUNAINIHAJAR EL HOUNAINI
Receptionist at Imperial Treasure, Chinese Fine Dining RestaurantReceptionist at Imperial Treasure, Chinese Fine Dining Restaurant
AALAYAH BOWENSAALAYAH BOWENS
Restaurant Server at The Blu Halo - Fine Dining RestaurantRestaurant Server at The Blu Halo - Fine Dining Restaurant