Jessica Narvaez
Milwaukee,Wisconsin
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
E-Commerce Personal Shopper
Walmart
11.2023 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Loaded and unloaded orders at customer's homes or locations.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Server
The Chancery
02.2022 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
Prep Cook
The Chancery
06.2021 - 06.2022
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Education
Technical Diploma - Nail Technician
Milwaukee Area Technical College
Milwaukee, WIHigh School Diploma -
St. Augustine Preparatory Academy
Milwaukee, WI06.2023
Skills
- Product Knowledge Expertise
- Online platform navigation
- Order Processing Efficiency
- Client Relationship Building
- Cleanliness
- Organization
- Ingredient Preparation
- Portion Control
- Sanitation Procedures
- Cross-Contamination Prevention
- Teamwork and Collaboration
- Time Management
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Food Running
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
E-Commerce Personal Shopper
Walmart
11.2023 - Current
Server
The Chancery
02.2022 - 11.2023
Prep Cook
The Chancery
06.2021 - 06.2022
Technical Diploma - Nail Technician
Milwaukee Area Technical College
High School Diploma -
St. Augustine Preparatory Academy