- Spanish
- Intermediate
Jessica Nava
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Cashier/Food Service Worker/Supervisor
Morrison Healthcare
Los Angeles, CA
04.2021 - Current
- Recorded transactions accurately and efficiently using cash register, ensuring smooth customer service.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts. Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives and communication goals.
- Collaborated with management team to establish clear division of responsibilities, enhancing team workflow.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and the company.
Assistant Coach
Legacy High School
South Gate, CA
09.2019 - 04.2020
- Coordinated pre-season tryouts, training camps, and workshops to enhance team readiness and cohesion.
- Developed and implemented practice strategies that improved player strength, agility, and game skills.
- Set performance benchmarks and tracked individual and team progress to foster continuous improvement.
- Trained athletes in proper use of equipment for safety and maximum results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Carried out day-to-day duties accurately and efficiently.
Education
High school diploma -
Legacy High School
South Gate, CA06.2019
Skills
Cashiering
Food handling
Food safety
Barista experience
Coffee Experience
Cleaning
Stocking
Customer service
Customer inquiry handling
Complaint resolution
Supervising experience
Training team members
Hospitality
Credits and Refunds
Communication skills
Leadership
Serving
Certification
Food Handler Certification
Languages
Bilingual
Timeline
Cashier/Food Service Worker/Supervisor
Morrison Healthcare
04.2021 - Current
Assistant Coach
Legacy High School
09.2019 - 04.2020
High school diploma -
Legacy High School