Shianne Muniz
Peoria,AZ
Summary
Dependable customer service professional with a strong focus on creating positive experiences. Proven ability to manage cash transactions accurately while maintaining a friendly demeanor in fast-paced environments. Recognized for strong communication and teamwork skills.
Overview
3
3
years of professional experience
Work History
Cashier and Food Service
Ike’s Love and Sandwiches
Phoenix, AZ
02.2026 - Current
- Delivered friendly, efficient customer service in fast-paced food service environment, enhancing customer satisfaction.
- Greeted customers warmly, answered menu questions, and facilitated positive dining experiences from start to finish.
- Accurately handle cash and card transactions while maintaining professionalism and speed.
- Support team operations by assisting with food service tasks and ensuring orders are completed correctly.
- Assisted customers with menu selections and orders while ensuring cleanliness and organization of service area.
- Demonstrate strong communication and teamwork skills while serving a high volume of guests.
Food service Worker
Tropical Sno
Glendale, AZ
12.2024 - Current
- Deliver excellent customer service by taking orders, preparing shaved ice treats, and ensuring each customer receives friendly and timely service.
- Build positive interactions with customers by answering questions, handling requests, and creating a welcoming atmosphere.
- Operate the counter efficiently by managing orders, processing, and maintaining accuracy with cash and card transactions.
- Follow food safety procedures while balancing multiple responsibilities in a busy environment.
- Maintained clean, stocked, and organized work area to enhance customer satisfaction.
- Opened and closed shop, following procedures to maintain operational integrity and demonstrate dependability.
- Cultivated strong interpersonal skills through daily interactions with diverse customers.
Retail sales associate
Q luv
Peoria, AZ
03.2024 - 10.2024
- Enhanced retail sales and customer engagement by making shoppers feel welcomed and supported.
- Assisted customers with questions, product selection, and general store support, providing attentive and personalized service.
- Demonstrated patience, professionalism, and communication skills when assisting customers with different needs.
- Created clean, organized, and visually appealing shopping environment to enhance customer experience.
- Operated the cash register and processed transactions accurately and efficiently.
- Collaborated with coworkers to maintain a team-focused environment, ensuring smooth daily operations.
Crew Member/Cashier
Wendys
Peoria, AZ
06.2023 - 11.2023
- Delivered customer service at front counter and drive-thru in busy, high-volume environment.
- Took orders accurately, handled payments, and ensured customers received prompt and friendly service.
- Resolved customer concerns calmly and professionally, ensuring satisfaction.
- Prepared food and drinks while coordinating with team members to keep service running smoothly.
- Demonstrated adaptability, multitasking, and strong teamwork under pressure.
- Gained experience serving customers efficiently while maintaining positive attitude and attention to accuracy.
Concession Stand Worker
Desert Snow Shaved Ice
Peoria, AZ
03.2023 - 06.2023
- Served customers efficiently at busy concession stands during community baseball games and events, enhancing overall service flow.
- Prepared and served food, drinks, candy, and snow cones while maintaining friendly service.
- Handled customer purchases efficiently in a fast-paced setting.
- Created positive guest experiences by maintaining attentiveness, politeness, and responsiveness throughout high-traffic periods.
- Collaborated effectively in team settings, adapting quickly to rush periods and changing customer demands to ensure seamless operations.
Education
High School Diploma -
Peoria High School
Peoria, AZ05-2025
Skills
- Cashiering
- Cash management
- Processing cash transactions
- Customer service
- Retail sales
- Customer greetings
- Multitasking
- Teamwork
- Attention to detail
- Safe work practices
- Empathy and patience
- Customer support
Timeline
Cashier and Food Service
Ike’s Love and Sandwiches
02.2026 - Current
Food service Worker
Tropical Sno
12.2024 - Current
Retail sales associate
Q luv
03.2024 - 10.2024
Crew Member/Cashier
Wendys
06.2023 - 11.2023
Concession Stand Worker
Desert Snow Shaved Ice
03.2023 - 06.2023
High School Diploma -
Peoria High School