Jessica Neff
Ashland,OH
Summary
Accomplished small business owner seeking transition into new field with a strong background in independently operating a retail store specializing in tuxedo rentals and bridal and formal wear sales. Over 15 years of experience in the sales industry, with an excellent reputation for clientele growth and customer satisfaction.
Adept at helping clients select perfect pieces for their events and staying up-to-date with the latest trends and products. Proficient in managing purchasing needs in high-volume retail operations, with a deep understanding of bridal and formal wear retail operations. Committed to delivering exceptional service, strengthening customer experiences with positivity and professionalism.
Overview
21
21
years of professional experience
Work History
Entrepreneur / Small Business Owner
Juliana Bridal LLC And RoverT Tuxedo
03.2014 - 12.2024
- Determined business plan, mission statement and vision.
- Managed day-to-day business operations.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Managed vendor relationships to ensure timely delivery of products, maintaining proper inventory levels to meet customer demand.
- Organized fashion shows and special events to showcase products, network with other businesses and attract new customers
- Leveraged industry knowledge and fashion-forward sensibilities to predict upcoming trends, keeping clients ahead of the curve.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals, with a client base of over 2000 people.
- Contributed to seasonal trend forecasting by staying informed of emerging styles through industry publications, trade shows, and market research.
- Increased sales by creating eye-catching visual merchandising displays for seasonal promotions and trends.
- Managed social media channels for promotion of new arrivals or special events, resulting in increased customer engagement.
PAT Testing and Surgery Administrative Asst.
Samaritan Hospital
05.2006 - 04.2012
- Compiled and reviewed medical charts.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated with facilities to set up surgeries and obtain requested medical records
- Organized and maintained patient chart filing system to promote quick data finding for staff
- Followed document protocols to safeguard confidentiality of patient records.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Supported office staff and operational requirements with administrative tasks
- Maintained current and accurate medical records for patients
- Developed training protocols for new unit secretaries
Sales and Account Payable
Sterling Jewelers/Jared, The Galleria Of Jewely
06.2004 - 05.2006
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Answered customer questions about sizing, accessories, and merchandise care.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Prepared merchandise for sales floor by pricing or tagging.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
Education
Dietetics/BS Nutrition
University of Akron - Wayne College
Orrville, OHDietetics
Ashland University
Ashland, OHPhysical Therapy (Pre-Physical Therapy)
North Central State College
Mansfield, OhSkills
- Strong Communication and Interpersonal Skills
- Small business operations
- Fashion styling
- Trend forecasting
- Fashion buying
- Sales Generation
- Direct sales
- Supplier relationship management
- Understanding Customer Needs
- Multitasking and Time Management
- Industry trends
- Focus and Follow-Through
Timeline
Entrepreneur / Small Business Owner
Juliana Bridal LLC And RoverT Tuxedo
03.2014 - 12.2024
PAT Testing and Surgery Administrative Asst.
Samaritan Hospital
05.2006 - 04.2012
Sales and Account Payable
Sterling Jewelers/Jared, The Galleria Of Jewely
06.2004 - 05.2006
Dietetics/BS Nutrition
University of Akron - Wayne College
Dietetics
Ashland University
Physical Therapy (Pre-Physical Therapy)
North Central State College
Similar Profiles
Kyle CummingsKyle Cummings
Stocker at Precious Memories Bridal And TuxedoStocker at Precious Memories Bridal And Tuxedo
ALEX NEWMANALEX NEWMAN
Alterations Manager at Davids Bridal LLC.Alterations Manager at Davids Bridal LLC.
Camille GriffithCamille Griffith
Owner at Tate & Willow Bridal Hair LLC.Owner at Tate & Willow Bridal Hair LLC.