Jessica Neill
York,PA
Summary
As a data entry specialist/quality assurance specialist, my primary objective is to:
Collect, review and maintain patient files.
Review medical records for completion and accuracy
Navigate multiple systems simultaneously to establish client eligibility.
Collaborate with team members to obtain and share needed information.
Assist team member in job completion when necessary.
Complete assigned projects independently.
Utilize Microsoft Office, Microsoft Word, Microsoft Outlook, Excel, BPOA site, NPPA site, PA IEB system, and SAMS site.
Overview
29
29
years of professional experience
Work History
LTL Biller
A Duie Pyle
York, PA
04.2024 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Utilized various software programs to process customer payments.
Data Entry Specialist
Maximus Inc
03.2021 - 01.2024
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Completed data entry tasks with accuracy and efficiency.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
- Increased productivity through effective multitasking, prioritizing diverse workloads according to deadlines.
- Scanned documents and saved in database to keep records of essential organizational information
- Expedited project completion timelines by efficiently managing high volumes of data entry tasks.
- Developed a system for organizing electronic files, improving overall document accessibility and retrieval times.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
Direct Support Professional
Various Agencies
09.2006 - 03.2020
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Reconciliation Account Specialist
Dauphin Deposit Bank
Harrisburg, PA
09.1996 - 04.2000
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Graduate - Cosmetology
Empire School of Cosmetology
Shamokin Dam, PA01.2011
Associate Of Business Administration - Business and Accounting
Susquenita High
Duncannon, PA06.1998
Skills
- Knowledge of Medical Terminology
- Project Management
- Team Management
- File management
- Multitasking and organization
- Team collaboration
- HIPAA compliance
- Verbal and written communication
- Account reconciliation
- Records organization and review
Communication Skills
Worked directly with division manager to create and instill instruction to improve team accuracy and function.
Leadership Experience
Assisted in training and monitoring team division, reporting and collaborating with division manager.
Timeline
LTL Biller
A Duie Pyle
04.2024 - Current
Data Entry Specialist
Maximus Inc
03.2021 - 01.2024
Direct Support Professional
Various Agencies
09.2006 - 03.2020
Reconciliation Account Specialist
Dauphin Deposit Bank
09.1996 - 04.2000
Graduate - Cosmetology
Empire School of Cosmetology
Associate Of Business Administration - Business and Accounting
Susquenita High