Rutu J. Patel
Marietta,GA
Summary
Motivated and dedicated first-semester nursing student with an advanced Associate Degree in CNA and hands-on experience in high-volume medical practice environments. Skilled in patient care, medical terminology, and medication administration, with strong knowledge of treatments and clinical procedures. Brings additional expertise in medical billing, coding, claims processing, and patient account management. Proven team player with excellent communication, problem-solving, and process management skills. Dependable, adaptable, and committed to delivering high-quality care and supporting efficient healthcare operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Biller
Anointed Health Care
02.2024 - Current
- Verified Medicare, Medicaid, and commercial insurance benefits to determine coverage and patient responsibility.
- Submitted electronic medical claims through clearinghouses and corrected claim errors to ensure timely reimbursement.
- Reviewed Explanation of Benefits (EOBs) and addressed denials, rejections, and appeal submissions as needed.
- Coordinated prior authorizations and referrals
- Ensured accurate patient demographic and insurance data in EMR and billing systems.
- Collaborated with clinical staff and providers to resolve coding discrepancies and ensure compliant billing practices.
- Maintained daily tracking logs and followed up on outstanding claims to reduce accounts receivable aging.
- Do payroll for Personal health care staff
- Manage audit from state and insurance
- Quality Assurance for HHA visit.
Receptionist
AFC Urgent Care
07.2023 - 12.2023
- Greeted and checked in patients, verified identification, and updated demographic and insurance information.
- Scheduled appointments, managed walk-in traffic, and coordinated patient flow in a fast-paced urgent care setting.
- Collected co-pays, processed payments, and explained billing or insurance coverage when needed.
- Utilized Electronic Medical Records (EMR) systems to create, update, and maintain patient charts accurately.
- Communicated with nurses and providers to ensure timely triage and smooth patient care transitions.
- Answered high-volume phone calls and provided clear, professional information to patients and families.
- Ensured compliance with HIPAA standards while handling sensitive patient information.
- Assisted with scanning, faxing, filing, and sending medical documentation to outside providers.
- Maintained a clean, organized, and welcoming front desk and waiting room environment.
- Demonstrated empathy, patience, and professionalism when working with injured or distressed patients.
Patient Care Coordinator
Brema Healthcare
02.2023 - 07.2023
- Coordinated patient care services between nurses, caregivers, patients, and family members.
- Answered high-volume phone calls and communicated care updates in a calm, professional manner.
- Scheduled home visits for nurses and aides based on patient condition, needs, and caregiver availability.
- Processed physician orders, care plans, and service authorizations to ensure accurate documentation.
- Verified insurance benefits and assisted with billing or authorization inquiries.
- Managed patient charts, electronic medical records, and secure documentation while maintaining HIPAA compliance.
- Organized and maintained caregiver schedules to ensure consistent coverage of in-home care cases.
- Prepared admission paperwork, welcome packets, and care coordination forms for new patients.
- Provided emotional support and helpful guidance to families navigating home care services.
- Help Admin with In- services
- Gather all supply for nurses such as for wound care or cath
- Train new nurses on using software for visit verification and documentation.
- Do payroll for all staff.
- Order medical supply
Clinical rotation of CNA
Garnet Hill
08.2021 - 12.2021
- Assisted patients with daily living activities including bathing, grooming, dressing, and toileting.
- Supported safe patient mobility by performing transfers, repositioning, and ambulation.
- Responded promptly to patient call lights and ensured comfort and safety needs were met.
- Maintained a clean and organized patient environment while following infection control standards.
- Documented patient intake/output and reported changes in condition to nursing staff.
- Assisted with feeding and monitored nutritional and hydration needs.
- Provided emotional support, companionship, and reassurance to patients and families.
Education
Bachelor of Science - Nursing
Kennesaw State University
Kennesaw, GA04.2027
Associate of Science - Certified nurse Aide (CNA)
Collin College
Plano, Texas12.2021
Associate of Science - Biology
Collin College
Plano, Texas05.2021
Skills
- Patient Care & Assistance (ADLs, bedside support)
- Infection Control & Proper Hygiene
- Safety & Rehabilitation Support
- Vital Signs Measurement (BP, Temp, Pulse, Heart rate, Respiration)
- Basic and detail Physical Assessment (Head-to-Toe)
- Wound Care, JP drain, Ostomy Care, Catheter Care (Foley & Straight)
- Blood Glucose Monitoring
- Medication Administration (Oral, SubQ, IM)
- Patient Communication & Relation
- Knowledge of Medical Terminology
- Scheduling & Records Management
- CPT & Medical Coding Basics
- Insurance Verification & Prior Authorization Support
- Denial Resolution & Claims Submission Support
- Payroll Processing
- Quality Assurance & Documentation Review
Certification
CPR license
LANGUAGE
English, Gujarati, Hindi
Timeline
Medical Biller
Anointed Health Care
02.2024 - Current
Receptionist
AFC Urgent Care
07.2023 - 12.2023
Patient Care Coordinator
Brema Healthcare
02.2023 - 07.2023
Clinical rotation of CNA
Garnet Hill
08.2021 - 12.2021
Associate of Science - Certified nurse Aide (CNA)
Collin College
Bachelor of Science - Nursing
Kennesaw State University
Associate of Science - Biology
Collin College