Jessica Nguyen

Provided customized beauty solutions through nail artistry and precision waxing.

Provided excellent administrative support ensuring seamless office operations.

Coordinated resources to maximize efficiency and client satisfaction.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
• Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
• Streamlined processes by implementing efficient workflows and improving technician training programs.
• Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
• Enhanced team productivity with thorough training on new technologies and procedures.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.