Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Nichols

Syracuse,New York

Summary

I am a Home and Entertaining Tl with over 6 years of experience with Managing and Developing others. My professional experience stems from years of providing Continuous Improvements. Knowledge and Education on various products that we carry and share with our customers to help them choose the right product for their family needs.

Overview

7
7
years of professional experience

Work History

Home and Entertaining TL

Wegmans Food Markets, Inc
Fayetteville, NewYork
12.2016 - Current
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Full-Time Customer Service

Wegmans Food Markets, Inc
Syracuse, NY
09.2008 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.

Part-Time Customer Service

Wegmans Food Markets
Syracuse, NewYork
10.2001 - Current
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Greeted customers, helped locate merchandise and suggested suitable options.

Education

High School Diploma -

Liverpool High School
Liverpool, NY
06.2000

Skills

  • Decision Making
  • Managing Others/ Developing Others
  • Merchandising
  • Ordering
  • Continuous Improvement

Timeline

Home and Entertaining TL

Wegmans Food Markets, Inc
12.2016 - Current

Full-Time Customer Service

Wegmans Food Markets, Inc
09.2008 - Current

Part-Time Customer Service

Wegmans Food Markets
10.2001 - Current

High School Diploma -

Liverpool High School

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