Jessica Nicholson
Cosmetologist
Augusta, GA,SC
Summary
Results-focused Hairstylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Skilled at maintaining relationships with customers through superior customer service and conflict resolution.
Overview
3
3
years of professional experience
Work History
Hair-stylist
Great Clips
Augusta, GA
01.2020 - Current
- Suggested treatments and styles to suit customer appearance.
- Recorded notes for future reference about customer preferences and services delivered.
- Worked with men, women and children to complete desired hairstyle on daily basis.
- Processed payments, entering sales in register for prompt customer service.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Monitored current trends to understand fashions and better serve customer needs.
- Worked on 20 or more customers daily while maintaining distinguished cleanliness and organization of work areas.
- Organized sales area and work station to showcase products and boost sales.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
Master Cosmetologist - Cosmetology
Georgia Institute of Cosmetology
Augusta, GA09.2019
Skills
- Customer buying habits
- Relationship building and management
- Customer consultation
- Sales
- Cash Register Operation
- Product Sales
- Product Knowledge
- GA Licensed Cosmetologist
- Detail-orientated
- Teamwork and Collaboration
- Dependable and Responsible
- Self-Motivated
- Problem-Solving
- Organization and Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Hair-stylist
Great Clips
01.2020 - Current
Master Cosmetologist - Cosmetology
Georgia Institute of Cosmetology
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