Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA NORTON

Constantine,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Warranty/Customer Service/purchasing

Forest River Marine
07.2020 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
  • Processed claim paperwork and followed up on missing information to complete processing.

Wire Harness Assembler

Jayco
02.2019 - 07.2020
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives
  • Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times

Stylist

Shampoo Hut
10.2017 - 02.2019
  • Evaluated client hair type, condition and desired outcome to determine ideal services
  • Set up workstation and treatment room with necessary products, equipment and supplies

Customer Service Representative /Quality Control

Forest River Marine
04.2013 - 10.2017
  • Escalated customer concerns, store issues and inventory requirements to supervisors
  • Reviewed customer data to assess current issues and determine potential solutions
  • Consulted with engineers to resolve quality, production and efficiency problems
  • Developed and implemented best practices for defect prevention and continuous improvement
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications

Education

License - Cosmetology

Empire Beauty School
Portage, MI
12.2009

High School Diploma -

Constantine High School
Constantine, MI
06.2008

Skills

  • Friendly, Positive Attitude
  • Customer Service
  • Flexible and Adaptable
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Computer Skills

Timeline

Warranty/Customer Service/purchasing

Forest River Marine
07.2020 - Current

Wire Harness Assembler

Jayco
02.2019 - 07.2020

Stylist

Shampoo Hut
10.2017 - 02.2019

Customer Service Representative /Quality Control

Forest River Marine
04.2013 - 10.2017

High School Diploma -

Constantine High School

License - Cosmetology

Empire Beauty School
JESSICA NORTON