Jessica Odnoralov
Carmichael,CA
Summary
Experienced restaurant and customer service professional with over 10 years of business management experience and customer relations. Currently taking a new direction to perfect my business skills, seeking to combine my expertise in customer relations with my love for Sacramento and its diverse community that comes together for world-class food and drinks.
Overview
8
8
years of professional experience
Work History
Business Owner
Wedding Videography
05.2016 - Current
- Film, edit, and produce videos while being responsible for communicating with potential clients effectively, writing contracts according to budgets, documenting expenses and hours, as well as capturing events as discussed
- Prioritize time and meeting deadlines of footage delivery while working on multiple different projects, and keeping clients updated on the progress.
- Managing freelance employees and distributing work in a timeley manner.
Portrait Photographer
JCPenney
10.2023 - 03.2024
- Capture photos that are fun and creative to exceed the customers’ expectations, perform the sales process to achieve Sales Average expectations.
- Talk with potential customers and call existing customers to schedule and confirm sessions
- Provide a wonderful customer experience from start to finish
Server
Park Winters
01.2024 - 01.2024
- Filled in for a last minute position pouring wine, beer, and soft drinks for guests at a wedding in Park Winters
- Supported the catering staff with serving food and drinks to tables and replenishing supplies when they would run low.
- Bussing dishes and bringing out clean ones for the bartenders.
Shift Lead
Daphne's California Greek
08.2017 - 02.2019
- Advanced to shift lead from cashier within three months of hire date. Ensured every customer was taken care of in a timely manner and left with a positive experience.
- Kept the staff organized and supported during the lunch and dinner rush.
- Prepped food for the day and ensured food and safety standards according to California law.
Education
Associate of Science Degree - Information Technology
Sierra Community College
Rocklin, CA04.2020
Skills
- Customer Service
- Problem solving and communication skills
- Leadership
- Project and restaurant management
- Detail-oriented
- Organization
- Microsoft Office
- Adobe Creative Suite
- Quickbooks
- CPR and First Aid certified
Websites
Timeline
Server
Park Winters
01.2024 - 01.2024
Portrait Photographer
JCPenney
10.2023 - 03.2024
Shift Lead
Daphne's California Greek
08.2017 - 02.2019
Business Owner
Wedding Videography
05.2016 - Current
Associate of Science Degree - Information Technology
Sierra Community College