Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Ohagi

McKinney,TX

Summary

Hardworking, reliable and energetic psychology major wanting to bring top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.

Overview

7
7
years of professional experience

Work History

Qualified Mental Health Professional (QMHP)

Lifepath Systems
06.2022 - 02.2024
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Interview applicants to collect information needed to determine eligibility for public assistance program
  • Collecting new client information and client progress in confidential files
  • Following up with over 200 clients, documenting progress on their skills training and medication management
  • Perform case management services to monitor and follow up with progress of over 200 clients, boosting client engagement by 75%
  • Collaborate with other professionals like social workers, counselors, medical professionals, and law enforcement to provide optimal support for clients
  • Managed caseloads efficiently by prioritizing based on client needs and availability of resources, ensuring timely intervention for all patients.

Sales Associate

Gap Kids
01.2017 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Education

B.S. in Psychology -

Collin County Community College
McKinney, TX
12.2022

Bachelor of Science - Psychology

The University of Texas
Dallas, TX
05.2022

Skills

  • Microsoft Office Applications
  • Verbal/written communication
  • Organization skills
  • Telephone skills
  • Data Entry
  • Workplace Training
  • Interpersonal Skills
  • Customer-Service Experience
  • Multidisciplinary Collaboration
  • Appointment management

Timeline

Qualified Mental Health Professional (QMHP)

Lifepath Systems
06.2022 - 02.2024

Sales Associate

Gap Kids
01.2017 - 08.2021

B.S. in Psychology -

Collin County Community College

Bachelor of Science - Psychology

The University of Texas
Jessica Ohagi