Jessica Olea
Metro by T-Mobile
Modesto,CA
1
Language
12
years of professional experience
Dynamic professional with a strong foundation in retail operations and management. Skilled in analyzing sales data and implementing promotional campaigns that drive foot traffic and revenue growth. Committed to fostering team collaboration and delivering exceptional customer service.
Work History
Retail Sales Manager
2 Years 4 Months- Led team to exceed sales targets through strategic merchandising and customer engagement techniques.
- Implemented training programs to enhance staff performance and improve customer service standards.
- Analyzed sales data to identify trends, optimize inventory levels, and drive revenue growth.
- Developed and executed promotional campaigns to boost foot traffic and increase brand awareness.
Shift Leader
3 Years 2 Months- Supervised daily operations, ensuring compliance with company standards and policies.
- Trained new team members on customer service protocols and operational procedures.
- Implemented process improvements to enhance kitchen efficiency and reduce wait times.
- Coordinated shifts and managed staffing levels to maintain optimal service during peak hours.
Warehouse Worker
2 Years 5 Months- Operated forklifts and pallet jacks to transport goods efficiently within warehouse environment.
- Maintained accurate inventory records using Amazon's warehouse management systems.
- Streamlined order picking process, reducing time spent on fulfilling customer orders.
- Loaded, unloaded, and moved material to and from storage and production areas.
Fulfillment Associate
11 Months- Streamlined order processing by efficiently picking, packing, and shipping merchandise.
- Maintained inventory accuracy through regular stock checks and system updates.
- Collaborated with team members to optimize workflow and improve operational efficiency.
- Trained new associates on fulfillment procedures and best practices.
Production Line Inspector
5 Years 3 Months- Inspected production lines to ensure compliance with quality standards and safety regulations.
- Collaborated with team members to identify and resolve quality issues promptly.
- Conducted routine audits of equipment to maintain operational efficiency and prevent downtime.
- Trained new inspectors on standard operating procedures and best practices for quality control.
Machine Operator
2 Years 2 Months- Operated machinery for assembly of fuel filtration systems, ensuring adherence to production standards.
- Conducted quality checks on finished products, identifying defects and maintaining high accuracy levels.
- Collaborated with team members to optimize workflow, enhancing overall operational efficiency.
- Trained new operators on machine functions and safety protocols to ensure compliance with company policies.
Education
No Degree
Skills
Customer service
Retail operations
Sales expertise
Driven work ethic
Management
Customer engagement
Cash handling
Store opening and closing
Team supervision
Sales team leadership
Inventory management
Product merchandising
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Manager
Metro by T-Mobile
04.2024 - CurrentRead More
Warehouse Worker
Amazon
02.2020 - 07.2022Read More
Shift Leader
McDonald's
01.2020 - 03.2023Read More
Fulfillment Associate
Macys Department Store
10.2019 - 09.2020Read More
Machine Operator
Parker Racor
01.2016 - 03.2018Read More
Production Line Inspector
Stanislaus Food Products
07.2014 - 10.2019Read More
Come Back Kids
No Degree
Read More