My name is Jessica Oliveira, I am 19 years old. I'm a current student at Naugatuck Valley Community College. I currently work at Alternatives Inc as a DSP.
Overview
5
5
years of professional experience
Work History
DSP
Alternatives Inc
Naugatuck, Connecticut
10.2025 - Current
Provided daily assistance with personal care and daily living activities.
Collaborated with team members to create personalized care plans.
Monitored client behavior and reported any changes to supervisors.
Maintained a safe and clean environment for clients and staff.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Child Caregiver
The Learning Barn
Naugatuck, CT
10.2023 - 11.2025
Assist with proper hygiene
Change diapers/potty training
Develop schedules and routines for children
Monitor outdoors on playground
Ensuring child safety at all times
Engage with parents and children about educational activities
Front Desk Manager
Powerhouse Gym
Middlebury, Connecticut
08.2024 - 09.2025
Managed front desk operations and ensured smooth member check-in processes.
Trained and supervised front desk staff on customer service protocols.
Handled member inquiries and resolved issues promptly and professionally.
Maintained accurate membership records and processed new sign-ups efficiently.
Collaborated with management to develop promotional programs for members.
Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.
Restaurant Busser
Vyne Restaurant & Bar
Middlebury, CT
06.2023 - 10.2024
Communicating with kitchen staff
Taking meal orders
Greeting customers and seating
Host weddings
Cleaned and reset tables promptly for incoming guests.
Assisted servers by delivering food and drinks efficiently.
Gathered and disposed of used dishware and utensils regularly.
Cashier
Connecticut Uniform
Waterbury, CT
09.2021 - 11.2024
Processed customer transactions using point-of-sale systems efficiently.
Maintained accurate cash drawer balance throughout shifts.
Assisted customers with product inquiries and selection.
Managed inventory levels and restocked shelves as needed.
Handled returns and exchanges following company policies.