Energetic Group Fitness Instructor adept in assessing individual fitness needs while providing instruction in a group atmosphere. Strong knowledge of anatomy, fitness technique and muscle recovery to prevent injury and promote success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor
YMCA
02.2022 - Current
Assisted clients in setting realistic fitness goals, providing guidance and support throughout their progress journey.
Developed creative and fun fitness classes to keep participants engaged and motivated.
Enhanced client satisfaction through the customization of workout plans based on individual needs and goals.
Developed and implemented fitness assessment system to evaluate progress of participants.
Managed group fitness classes of up to 20-30 members.
Received consistently positive feedback from participants regarding class structure, content, and delivery style.
Admin Assistant
Tecnico Corp
10.2019 - 10.2024
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Assistant General Manager
Papa John's Pizza
12.2017 - 10.2019
Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Supervised all areas of restaurant to keep it clean and well-maintained.
Maintained a clean and inviting atmosphere within the restaurant by implementing strict cleanliness standards for both staff members and the dining area itself.
Shift Manager
Five Guys
03.2015 - 12.2017
Kept employees operating productively and working on task to meet business and customer needs.
Promoted a positive work environment through open communication and constructive feedback.
Managed staff hiring, training and supervision.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Coached crew members to optimize performance and motivate toward more efficient work.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Supervised employees and oversaw quality compliance with company standards for food and services.
Excelled in every store position and regularly backed up front-line staff.
Shift Leader
McDonald's
11.2010 - 03.2015
Trained new employees and delegated daily tasks and responsibilities.
Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Improved team productivity by implementing efficient scheduling and task delegation methods.
Resolved conflicts between employees to maintain positive and productive work environments.
Evaluated customer needs and feedback to drive product and service improvements.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Enforced company policies and regulations with employees.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Education
High School Diploma -
Kempsville High School
Virginia Beach, VA
06-2010
Skills
Class coordination
Group Instruction
Anatomy knowledge
Equipment Setup
Nutrition advice
Injury Prevention
Corrective Feedback
Certification
Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM) - FEB 2024
First Aid, CPR, AED Instructor's Certificate – American Red Cross - Fev 2024
Level 2 Mixxedfit Instructor Mixxedfit Nov 2021
Timeline
Group Fitness Instructor
YMCA
02.2022 - Current
Admin Assistant
Tecnico Corp
10.2019 - 10.2024
Assistant General Manager
Papa John's Pizza
12.2017 - 10.2019
Shift Manager
Five Guys
03.2015 - 12.2017
Shift Leader
McDonald's
11.2010 - 03.2015
Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM) - FEB 2024
First Aid, CPR, AED Instructor's Certificate – American Red Cross - Fev 2024