Jessica Olson
Davenport,IA
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Office Assistant
Mary Kay
10.2022 - Current
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Utilized office management software to record and track customer information.
- Expedited document processing with accurate data entry and timely filing.
Manager/Associate
The Black and Gold Shop
06.2019 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Managed inventory levels and ensure product availability, supporting customer satisfaction and sales efficiency.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
Bachelor of Science - Mathematics (Data Analytics And Statistics)
Western Illinois University
Moline Il12-2026
Associate of Science - Mathematics
Eastern Iowa Community College
Riverdale IA05-2024
Skills
- Customer service
- Time management
- Task delegation
- Documentation and reporting
- Conflict resolution
- Positive attitude
- Multitasking
- Organizational skills
- Active listening
- Team leadership
Timeline
Office Assistant
Mary Kay
10.2022 - Current
Manager/Associate
The Black and Gold Shop
06.2019 - Current
Bachelor of Science - Mathematics (Data Analytics And Statistics)
Western Illinois University
Associate of Science - Mathematics
Eastern Iowa Community College
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