Hi, I’m
JESSICA OROZCO
Bakersfield,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
13
years of professional experience
Work History
Clinica Sierra Vista
Referral Coordinator
08.2023 - Current
Job overview
- Scheduled appointments with specialists on behalf of clients.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Assisted with completion of referral forms and verified data accuracy and completion
- Facilitated referrals to other healthcare providers and resources to bridge service gaps.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
Clinica Sierra Vista
Referral Coordinator
09.2018 - 03.2020
Job overview
- Scheduled appointments with specialists on behalf of clients.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Assisted with completion of referral forms and verified data accuracy and completion
- Facilitated referrals to other healthcare providers and resources to bridge service gaps.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Communicated with patients, ensuring that medical information was kept private.
The Neurology Group
Medical Assistant
07.2016 - 03.2018
Job overview
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collected and documented patient medical information such as blood pressure and weight.
Clinica Medica San Miguel
Medical Assistant(Front and back office)
04.2015 - 05.2016
Job overview
- Greeting and checking in patients
- Registering patients
- Vitalling
- Translation for doctor
- Venipunctures
- Injections
- Discharging patients
Clinica Medica San Miguel
Medical Assistant (Front and back office)
02.2013 - 01.2015
Job overview
- Greeting patients
- Answering phones
- Billing verification
- Charting
- Patient vitals
- Interviewing patients
- Translating for doctor
- Preparing/cleaning rooms
Small World Village
Child Caregiver
02.2012 - 07.2012
Job overview
- Housekeeping
- Reading
- Child activities
- Preparing/ serving snacks and meals for children
Education
Crescent CollegeHuntington Park, CA
Phlebotomy Technician 1 Certification
10.2012
North West CollegePomona, CA
Medical Assistant Certification
09.2012
Skills
- Greeting Patients
- Answering phones
- Bilingual: English/Spanish
- Scheduling appointments
- HIPPA safety regulations
- Updating patient records
- EMR
- Insurance verifications
- Data entry
- Handling Correspondence
- Vitaling
- Treatment Procedures
- Patient Prep for procedures
- Collecting/Preparing Lab specimens
- Venipunctures
- Hgb, Glucose check, UAs
- EKG
- Patient Discharge plans
Timeline
Referral Coordinator
Clinica Sierra Vista
08.2023 - Current
Referral Coordinator
Clinica Sierra Vista
09.2018 - 03.2020
Medical Assistant
The Neurology Group
07.2016 - 03.2018
Medical Assistant(Front and back office)
Clinica Medica San Miguel
04.2015 - 05.2016
Medical Assistant (Front and back office)
Clinica Medica San Miguel
02.2013 - 01.2015
Child Caregiver
Small World Village
02.2012 - 07.2012
Crescent College
Phlebotomy Technician 1 Certification
North West College
Medical Assistant Certification
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