Jessica Ortiz
Sioux Falls,SD
Summary
I am a dedicated and compassionate professional who wants to transition into an Educational Assistant role. I bring a unique background in public safety as a retired detective combined with recent hands-on experience supporting students while being part of the Child Nutrition Staff. I have the ability to remain calm and professional under pressure. I believe that students are equal partners in the learning community. I am excited to partner with lead teachers to help students thrive academically and socially.
Overview
27
27
years of professional experience
Work History
Child Nutrition Worker
Brandon Valley School District
Brandon Valley , SD
08.2025 - 05.2026
- Communicated with students regarding food options and dietary needs daily while establishing positive relationships.
- Managed large groups of students during lunch periods while maintaining a calm, welcoming, and safe environment.
- Utilized strong observational skills to monitor student well-being and potential safety risks in a fast paced environment.
- Developed positive working relationships with co-workers through effective communication.
- Collaborated with co-workers to prepare work stations while maintaining cleanliness and organization of the kitchen.
- Adhered to federal, state, and school district regulations regarding safety, health, and sanitation standards.
Police Detective
New York City Police Department
New York, NY
07.2002 - 07.2024
- While assigned to the Latent Print Section, I conducted detailed analysis of fingerprint evidence to establish identity. I documented findings and prepared numerous reports to aid legal proceedings. I participated in ongoing training to stay updated on forensic methods. I mentored junior examiners on best practices in latent print examination.
- While assigned to the 61st Precinct Detective Squad, I conducted investigations of events related to homicides, robberies, and assaults. I interviewed victims, witnesses, and suspects. I identified, pursued, and arrested suspects involved in various crimes. I prepared reports summarizing the steps taken during my investigations. I provided testimony in court regarding my investigations and arrests.
- While assigned to the 61st Precinct Domestic Violence Prevention Unit, I responded to and investigated domestic violence incidents. I obtained detailed statements from the victims, and witnesses. I gathered evidence, documented my observations in writing, and by taking photographs. I enforced protective orders. I counseled victims, connecting them to available resources.
- While assigned to the 61st Precinct, I patrolled the assigned areas to maintain public safety and enforce the law. I responded to 911 emergency calls, such as traffic accidents, various calls for help, domestic disputes, and reports of crimes in progress. I assisted citizens in the community by attending community events. I provided security at public events, such as parades, concerts, and sporting events. I prepared a variety of routine and non-routine reports. I provided testimony in court to support prosecutions and legal proceedings.
Police Cadet
New York City Police Department
New York, NY
07.1999 - 07.2002
- As a police cadet in the New York City Police Department, I was assigned to recruit candidates for the program. I informed the public about police cadet opportunities. I participated in Career Day events at local colleges and high schools.
- I performed clerical duties, such as data entry, and document filing. I handled incoming calls and directed them appropriately. I sorted, delivered, and managed incoming mail. I prepared copies and organized documents.
- I collaborated with community relations officers and community-based organizations during summer events prepared for children citywide. I assisted in community-based holiday events and activities for senior citizens.
- I assisted Police Officers with a variety of duties while receiving invaluable mentoring.
Education
American Red Cross
06-2026
University of Sioux Falls
Sioux Falls, SD04-2026
BBA - Computer Information Systems
Baruch College
New York, NY02-2002
Skills
- Ethical decision-making
- Logical reasoning
- Documentation writing
- Community engagement
- Conflict resolution
- Effective communication
Languages
Spanish
Professional
Timeline
Child Nutrition Worker
Brandon Valley School District
08.2025 - 05.2026
Police Detective
New York City Police Department
07.2002 - 07.2024
Police Cadet
New York City Police Department
07.1999 - 07.2002
American Red Cross
University of Sioux Falls
BBA - Computer Information Systems
Baruch College