JESSICA PADILLA
Raising canes
Henderson,NV
2
years of professional experience
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Work History
CUSTOMER SERVICE REPRESENTATIVE
1 Year 4 Months- Demonstrated communication skills, both verbal and written, in order to effectively interact with customers.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Displayed strong organizational skills while managing multiple projects simultaneously.
- Assisted in unloading stock from delivery trucks and stocking shelves accordingly.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Assisted with training and mentoring new team members.
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
CREW MEMBER
6 Months- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Cross-trained in multiple positions within the store as needed.
- Performed personnel activities such as supervising and training employees.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Restocked shelves with merchandise throughout shift.
Education
D.A. - Dental Assisting
HIGH SCHOOL DIPLOMA
Skills
Customer service
Time management
Problem-solving
Adaptability and flexibility
Payment processing
Active listening
Data entry
Critical thinking
Team collaboration
Task prioritization
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Raising canes
07.2025 - CurrentRead More
CREW MEMBER
McDonalds
01.2025 - 07.2025Read More
Northwest Career College
D.A. from Dental Assisting
Read More
Del Sol Academy of the Performing Arts
HIGH SCHOOL DIPLOMA
Read More