Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Jessica Pallen

Fredericksburg,VA

Summary

Highly motivated and experienced small business owner passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Small Business Owner

Virginia Diamond Corp / Fredericksburg Jeweler
10.2012 - Current
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Interviewed and hired ideal candidates to assist with logistics and tasks of business.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
  • Interacted well with customers to build connections and nurture relationships.

Assistant Manager

Helzberg Diamonds
01.2007 - 10.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.

Education

Master of Education - Elementary Education - PREK-6th

Mary Washington University
Stafford, VA
05.2010

Bachelor of Science - Communications

Old Dominion University
Norfolk. VA
05.2006

Skills

  • Human Resources Administration
  • Homeschooling mother
  • Business Leadership
  • Training and Development
  • Public Speaking
  • Differentiated Learning Techniques

Certification

  • Licensed Teacher - 2010 (Now expired)

Additional Information

I've been homeschooling my children since 2020 and taught my children 1st-4th grade curriculum. I became heavily involved in the homeschooling community and participated in Co-Ops such as REACH.

Timeline

Small Business Owner

Virginia Diamond Corp / Fredericksburg Jeweler
10.2012 - Current

Assistant Manager

Helzberg Diamonds
01.2007 - 10.2012

Master of Education - Elementary Education - PREK-6th

Mary Washington University

Bachelor of Science - Communications

Old Dominion University

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Jessica Pallen