Jessica Panczak
Palm Beach Gardens
Summary
Detail-oriented bartender with expertise in drink preparation, customer service, and bar operations. Proven ability to train staff, manage high-volume shifts, and develop creative seasonal drink menus.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Bartender
Lucky Shuck
Jupiter
09.2025 - Current
- Trained new bartenders on drink preparation, menu knowledge, and service steps to enhance team efficiency.
- Managed scheduling for 15 bar team members and conducted weekly inventory checks with bar manager to ensure stock availability.
- Established and upheld correct and efficient restaurant standards amongst the bar team.
- Collaborated in developing seasonal drink menus focused on cost effectiveness and guest satisfaction.
Bartender
Lucky Shuck
Jupiter
10.2022 - 09.2025
- Expertly crafted and delivered drinks from classic and simple, to innovative and complex.
- Executed guest-facing and service-well bartending during high-volume shifts.
- Collaborated with bartenders to deliver cohesive, impressive service for all bar guests.
- Fostered guest relationships through personal connections and consistent, hospitable service.
Server
Lucky Shuck
Jupiter
07.2021 - 02.2023
- Exhibited extensive menu knowledge and provided outstanding customer service in high-volume setting, enhancing guest satisfaction.
- Oversaw service for up to 8 tables and handled cash and credit card transactions, ensuring efficient service for up to 60 guests per shift.
- Ensured cleanliness and organization of dining area and service stations, contributing to a welcoming dining experience.
Host
Lucky Shuck
Jupiter
01.2021 - 07.2021
- Provided exceptional customer service and resolved issues related to reservations, events, and menu inquiries.
- Managed restaurant bookings using SevenRooms, optimizing table assignments for 1000+ covers per day.
- Ensured dining room setup, cleanliness, and efficient turnover.
- Engaged in thorough training activities to ensure readiness for opening day.
Education
Bachelor of Arts - Political Science
Florida Atlantic University
Boca Raton, FL05-2022
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens05-2018
Skills
- Beverage preparation
- Bar operations
- Menu creation
- Time management
- Attention to detail
- Customer service
Certification
ServSafe Food Handler
Timeline
Lead Bartender
Lucky Shuck
09.2025 - Current
Bartender
Lucky Shuck
10.2022 - 09.2025
Server
Lucky Shuck
07.2021 - 02.2023
Host
Lucky Shuck
01.2021 - 07.2021
Bachelor of Arts - Political Science
Florida Atlantic University
High School Diploma -
Palm Beach Gardens High School