Jessica Parks
Chardon,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
PCNA
University Hospital And Medical Center
07.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Medical Secretary
University Hospital And Medical Center
01.2019 - 02.2022
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Organized paperwork such as charts and reports for office and patient needs.
Medical Receptionist
Dr. Ahuja
02.2022 - 03.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
High School Diploma -
Lake Catholic
Mentor, OH06.2000
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Problem-Solving
Timeline
Medical Receptionist
Dr. Ahuja
02.2022 - 03.2023
Medical Secretary
University Hospital And Medical Center
01.2019 - 02.2022
PCNA
University Hospital And Medical Center
07.2014 - Current
High School Diploma -
Lake Catholic