Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kayla Ruiz

Palm Bay

Summary

Dynamic and dependable healthcare professional with a proven track record at Cleveland Clinic. Skilled in patient care and laboratory testing, I excel in teamwork and problem-solving. Committed to enhancing patient outcomes through effective communication and meticulous attention to detail, I continuously seek to improve processes and deliver compassionate support.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Pcna

Cleveland Clinic
2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Exhibited swift learning and adaptability in diverse scenarios.

Med Tech

Zon Beachside
2023 - 2024
  • Conducted routine laboratory tests to assist in patient diagnosis and treatment planning.
  • Maintained accurate records of test results and patient data for compliance and quality assurance.
  • Operated and calibrated medical equipment to ensure optimal performance and reliability.
  • Collaborated with healthcare teams to streamline testing processes and improve patient care outcomes.
  • Trained new staff on equipment usage, safety protocols, and laboratory procedures for operational efficiency.
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Administered medications and performed basic and advanced patient assessments.
  • Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
  • Continuously improved skills through ongoing education and professional development courses.

Chha

Vitas Hospice
2021 - 2023

Provide daily care for palliative patients


Assist family memebers with understanding the death process and provide emotional support


Assist nurses with care of wounds and providing comfort

  • Provided compassionate, personalized care to patients, ensuring comfort and dignity during end-of-life transitions.
  • Monitored patient health status, reporting changes to nursing staff for timely interventions.
  • Developed strong relationships with families, offering emotional support and guidance throughout the hospice process.
  • Collaborated with multidisciplinary teams to create comprehensive care plans tailored to individual patient needs.

Cna

Health First's Holmes Regional Medical Center
2019 - 2021
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and documented changes in patient conditions accurately.
  • Communicated effectively with healthcare teams to coordinate patient care plans.
  • Educated patients and families on health management and post-discharge procedures.
  • Maintained cleanliness and organization of patient rooms and medical equipment.
  • Trained new staff on best practices for patient care and safety protocols.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

POS Associate

Kohls Department Store
2013 - 2017
  • Processed customer transactions efficiently at point-of-sale terminals.
  • Facilitated customer interactions regarding product inquiries and returns, elevating service standards.
  • Maintained accurate inventory levels through regular stock checks and updates.
  • Collaborated with team members to ensure a clean and organized sales floor.
  • Utilized retail software for transaction processing and inventory management tasks.
  • Adapted to new technology and systems, improving operational efficiency.
  • Trained new associates on register operations and customer service protocols.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.

Education

No Degree - Patient Care Tech

Eastern Florida State College
Titusville, FL

Associate of Applied Science - Radiology

Eastern Florida State College
Palm Bay, FL

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Verbal communication

Certification

Cna and current basic life support

Timeline

Pcna

Cleveland Clinic
2024 - Current

Med Tech

Zon Beachside
2023 - 2024

Chha

Vitas Hospice
2021 - 2023

Cna

Health First's Holmes Regional Medical Center
2019 - 2021

POS Associate

Kohls Department Store
2013 - 2017

No Degree - Patient Care Tech

Eastern Florida State College

Associate of Applied Science - Radiology

Eastern Florida State College