Jessica Patterson

• I ran an entire family of 5 equal to that of running a small business.
• Managed a schedule of three children throughout the years, organizing completing appointments and activities.
• Oversaw weekly grocery budget. reducing overall spending when needed.
• Volunteered in multiple classrooms and coached multiple sports.
• Homeschooled my three children daily for three hours, adapting quickly to changing requirements and working one-on-one to identify needs and stay organized.

• Supported the development of a positive work environment through active participation in team meetings, trainings, and collaborative initiatives.
• Expedited wire transfers through close monitoring of incoming/outgoing wires as well as timely coordination with banks or other financial institutions.
• Collaborated with real estate agents, lenders, and attorneys to ensure smooth and timely transaction closings.
• Streamlined escrow processes by implementing efficient organizational systems and maintaining clear communication with all parties involved.
• Managed a high volume of escrow files, ensuring accuracy in documentation and disbursement of funds.
• Conducted detailed property research for accurate title reports and resolution of potential issues prior to closing.
• Supported senior escrow officers with daily administrative tasks to facilitate optimal workflow efficiency.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Scheduled office meetings and client appointments for staff teams.
• Created and maintained databases to track and record customer data.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

*Performing checks for head lice and using proven methods to remove them.

*Educate and inform each client about lice prevention and hair care to help prevent the spread of these pests.

*Perform proven Lice Doctors method to treat and remove lice from clients head

*Put clients at ease and make the process as stress free as possible..

• Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
• Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
• Educated students in foundational concepts such as shapes, numbers, and letters.
• Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
• Collaborated with lead teachers to develop and implement age-appropriate curriculum for preschoolers.
• Fostered strong parent-teacher relationships through regular communication about student progress and goals.

• Assisted pedestrians in crossing the street safely and efficiently.
• Monitored traffic to ensure safe passage of pedestrians.
• Provided directions to children regarding safety protocols when crossing streets.
• Maintained communication with school officials regarding any changes in traffic patterns or other potential hazards near school crossings.
• Formed relationships with the families I crossed daily.
• Directed traffic away from areas where students were crossing.