Jessica Pena
Garland,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Ace Mart Restaurant Supply Co
Garland, TX
06.2021 - 04.2022
- Helped customers every day with a positive attitude and focus on customer satisfaction.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Barista
Magic Cup
Richardson, TX
06.2020 - 05.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Basic Classes
Richland College
Dallas, TXX-Ray Technologist
PrimaMed Training Institute
Richardson, TX04.2022
High School Diploma -
Berkner High School
Richardson, TX05.2021
Skills
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Customer Support
- Understanding Customer Needs
- Entering Patient Data
- Radiologic Imaging
Certification
- Licensed X-Ray Technologist
Additional Information
Volunteer Work
- National Honor Society(179 hrs)
- Bentley Retirement Home
Timeline
Customer Service Associate
Ace Mart Restaurant Supply Co
06.2021 - 04.2022
Barista
Magic Cup
06.2020 - 05.2021
Basic Classes
Richland College
X-Ray Technologist
PrimaMed Training Institute
High School Diploma -
Berkner High School
Similar Profiles
Marco HernandezMarco Hernandez
Warehouse Personnel - Forklift Operator at Ace-Mart Restraunt SupplyWarehouse Personnel - Forklift Operator at Ace-Mart Restraunt Supply
Maricela JimenezMaricela Jimenez
Customer Service Representative at Money Mart Financial Services and ACE Cash ExpressCustomer Service Representative at Money Mart Financial Services and ACE Cash Express
Trenton HooverTrenton Hoover
Customer Service Representative at Ace Mitchell bowlers martCustomer Service Representative at Ace Mitchell bowlers mart
Melaak AhmedMelaak Ahmed
Volunteer at Academic Success ProgramVolunteer at Academic Success Program
Charles FlemingCharles Fleming
Property Claims Inside Adjuster at Pilot CatastropheProperty Claims Inside Adjuster at Pilot Catastrophe