Jessica Perdunn
PHILA,PENNSYLVANIA
Summary
Prior Authorization Representative with 10 years of connecting patients and healthcare providers to vital resources. Dedicated to executing on prescribed medical funding guidelines and policies. Maintains compassionate and sympathetic relations with consumers. Adept at balancing business interests with human-centric service models. Organized professional knowledgeable in regulatory standards and compliance requirements. Confident Prior Authorization Specialist with a background spent working in medical offices, communicating effectively orally and through writing and developing prior authorization workflows.
Overview
12
12
years of professional experience
Work History
Prior Authorization Coordinator
The Arthritis Group
09.2012 - Current
- Improved patient satisfaction by efficiently managing prior authorization requests and ensuring timely approvals.
- Reduced errors in documentation by meticulously reviewing medical records and verifying patient information.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
- Collected and processed patient liability statements prior to service.
M.A. Medical Assistant
Premier Urgent Care
07.2016 - 09.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Medical Assistance Degree - Medical Assistance
Prism Career Institute-Philadelphia
Philadelphia, PA12.2008
High School Diploma -
Lincoln High School
Philadelphia06.2006
Skills
- Authorizations
- Benefit Coverage
- HIPAA Compliance
- Strong Organization
- Effective communication skills
- Office Coordination
- Sample and specimen collection
- Blood collection techniques
Timeline
M.A. Medical Assistant
Premier Urgent Care
07.2016 - 09.2018
Prior Authorization Coordinator
The Arthritis Group
09.2012 - Current
Medical Assistance Degree - Medical Assistance
Prism Career Institute-Philadelphia
High School Diploma -
Lincoln High School
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