Jessica Perez
Riverside,CA
Summary
Accomplished Office Clerk with a proven track record at HP Transport, adept in data management and customer service. Excelled in knowing how to adapt to what is put in front. Adequate with maintaining accurate records and enhancing client relations through effective communication. Demonstrated critical thinking in handling sensitive information, ensuring confidentiality and efficiency.
Overview
10
10
years of professional experience
Work History
Office Clerk
HP Transport
03.2019 - Current
- Developed correspondence letters, memos, and emails
- Entered data into computer systems to keep records up to date.
- Scheduled appointments and meetings to facilitate office operations.
- Filed paperwork in designated areas to promote a tidy workspace.
- Responded efficiently to incoming calls from clients or vendors while maintaining excellent customer service standards.
Office Clerk
Hector & Son Trucking
10.2017 - 02.2024
- Entered data into computer systems to keep records up to date.
- Organized files and documents to maintain order and easy access.
- Monitored and tracked budgets and expenses.
- Maintained confidentiality while handling sensitive information across various departments within the organization.
- Updated company databases regularly to ensure accurate employee contact information was readily available when needed.
Retail Sales Associate
Kmart, Sears Holding
02.2015 - 08.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Associate of Science - Business Administration
Riverside City College
Riverside, CA06-2021
Skills
- Data entry
- Maintaining records
- Data management
- Verbal communication
- Active listening
- Critical thinking
- Customer service
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Office Clerk
HP Transport
03.2019 - Current
Office Clerk
Hector & Son Trucking
10.2017 - 02.2024
Retail Sales Associate
Kmart, Sears Holding
02.2015 - 08.2017
Associate of Science - Business Administration
Riverside City College
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