Jessica Perez
Youngstown,OH
Summary
Motivated and results-driven professional with a proven track record in leadership and team-oriented environments. Recognized for being highly responsible, and possessing strong communication skills.
Adept at motivating teams, managing time sensitive projects, and driving results through effective collaboration and strategic planning. Seeking a challenging new position that will allow me to utilize my skills, and contribute to the success of the organization.
Overview
24
24
years of professional experience
Work History
Hourly Pack Department Supervisor
Macy's Logistics & Operations
08.2021 - Current
- Oversee and lead a team of packers, ensuring all task are completed accurately and efficiently
- Provide hands-on direction to colleagues in fulfillment center with advanced levels of service, accuracy, and productivity
- Coordinate daily packing activities, prioritize workloads, and allocate task to meet production schedules and deadlines
- Provide performance evaluations, for pack department staff, with constructive feedback
- Ensure timely and accurate order fulfillment, working closely with other departments to meet customer delivery expectations
Production Line
Intrigril
05.2021 - 08.2021
- Operated machinery on the production line, ensuring products are manufactured according to specifications and company standards
- Conducted regular inspections of products at various stages of production, identifying and addressing any defects or issues
- Performed routine maintenance and cleaning of production equipment, reporting necessary repairs to the correct department
- Assisted in training new employees on production procedures, safety practices, and company standards to ensure consistent performance across the team
Paint Department Supervisor
Lowe’s Home Improvement
03.2018 - 05.2021
- Prepared and analyzed sales/performance reports, providing insight and recommendations to drive department success
- Provided expert advice and assistance to customers regarding paint products, color selection, and application techniques
- Maintained broad product knowledge to ensure all team members were well-versed in department’s offerings
- Trained associates on company policies, to maintain a a safe work environment
Head Cashier
Lucky 7 Convenience Store
06.2012 - 11.2017
- Oversaw daily cash operations, including opening and closing the store and registers
- Balanced cash drawers and managed deposits to maintain accurate financial records
- Addressed customer inquiries, resolved complaints, and handled transactions
- Coordinated cashiers schedules for adequate coverage during peak hours, balancing employee needs with store requirements
Suite Attendant
Covelli Center
01.2006 - 10.2012
- Greeted and assisted all guests upon arrival and departure, addressing any questions or concerns to enhance their overall experience
- Cleaned and prepared suites/banquet room according to company standards, including restocked all amenities
- Maintained an organized inventory of cleaning supplies and guest amenities, ensuring all items are fully stocked and readily available
- Worked closely with colleagues to coordinate efforts, to create a seamless service delivery
- Closed all accounts and collected all payments, when service was done
Cashier/Sales Clerk
Rite Aid Pharmacy
02.2001 - 05.2004
- Assisted customers with locating products, answered questions, and provided recommendations to enhance their shopping experience
- Operated cash registers, processed transactions accurately, and handled returns/exchanges
- Stocked shelves, organized displays, and conducted inventory checks to ensure product availability
Education
HS Diploma - undefined
Austintown Fitch High School
Austintown, OHSkills
- Leadership Skills Advanced
- Inbound & Outbound Management Advanced
- Communication Skills Advanced
Timeline
Hourly Pack Department Supervisor
Macy's Logistics & Operations
08.2021 - Current
Production Line
Intrigril
05.2021 - 08.2021
Paint Department Supervisor
Lowe’s Home Improvement
03.2018 - 05.2021
Head Cashier
Lucky 7 Convenience Store
06.2012 - 11.2017
Suite Attendant
Covelli Center
01.2006 - 10.2012
Cashier/Sales Clerk
Rite Aid Pharmacy
02.2001 - 05.2004
HS Diploma - undefined
Austintown Fitch High School