Open To Work
Jessica Perez
San Antonio,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. With a background in food service and education in psychology, never fails to bring positive attitude and commitment to continuous learning and growth in all areas of work.
Overview
7
7
years of professional experience
Work History
Deli Associate
HEB, San Antonio
San Antonio
11.2021 - 02.2026
- Prepared and served meats, cheeses, sandwiches, and salads according to customer specifications.
- Maintained cleanliness and sanitation of deli equipment and display cases in accordance with food safety standards.
- Provided friendly, prompt service and handled customer orders efficiently during high-volume hours.
- Assisted with product restocking, labeling, and price updates.
- Collaborated with team members to ensure efficient workflow during peak hours.
Career Coach
HEB, San Antonio
San Antonio
04.2023 - 09.2023
- Managed daily administrative operations, scheduling, correspondence, and client records to support career coaching services.
- Coordinated calendars, meetings, and workshops, ensuring smooth workflow and timely communication.
- Provided one-on-one career coaching support, assisting clients with goal setting, job searches, and professional development plans.
- Reviewed and edited resumes and cover letters to align with career goals and job market trends.
- Assisted clients in identifying strengths, transferable skills, and career pathways.
Head Cashier
Lowes Home Improvment
San Antonio, TX
08.2020 - 10.2021
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers on best practices and customer service standards.
- Implemented process improvements to reduce transaction times and enhance customer satisfaction.
- Monitored cash drawer performance, identifying discrepancies and resolving issues promptly.
- Developed and maintained strong relationships with customers to foster loyalty and repeat business.
PNA
San Antonio State Hospital, San Antonio
San Antonio
01.2019 - 08.2020
- Helped maintain a calm and therapeutic environment in a fast-paced psychiatric care setting.
- Recognized and reported behavioral changes early, contributing to timely clinical interventions.
- Built rapport with patients to support engagement in treatment and daily routines.
- Observed patients for signs of distress, agitation, or risk behaviors and responded appropriately.
- Assisted with patient supervision during group activities, meals, and recreational therapy.
Education
Psychology B.A. -
University of Texas at San Antonio
San Antonio02.2026
Associate of Science - Biology
Northwest Vista College
San Antonio, TX05-2017
Skills
- Customer service excellence
- Empathy and emotional intelligence
- Rapport building
- De-escalation techniques
- Clear verbal communication
- Professional written communication
- Customer engagement
- Organization skills
- Time management
- Telephone skills
- Administrative support
- Professional demeanor
LANGUAGES
Fluent in Spanish
Work Preference
Work Type
Part TimeFull TimeInternshipLocation Preference
On-SiteRemoteHybridTimeline
Career Coach
HEB, San Antonio
04.2023 - 09.2023
Deli Associate
HEB, San Antonio
11.2021 - 02.2026
Head Cashier
Lowes Home Improvment
08.2020 - 10.2021
PNA
San Antonio State Hospital, San Antonio
01.2019 - 08.2020
Psychology B.A. -
University of Texas at San Antonio
Associate of Science - Biology
Northwest Vista College