Jessica Pesheck

• Developed strong working relationships with management and executive team through effective scheduling and communication skills.
• Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
• Set up follow up appointments with patients.
• Worked with manager and supervisor to plan and coordinate production schedules.
• Lead No Show Pilot
• Increased fill rates by ~ 30%
• PSS- helps with rooming patients and provide direct care.
• Heart Failure Hospital follow up pilot
• Handle patient complaints and help resolve them.
• Lead weekly meetings for Advanced Heart Failure Schedulers.
• Schedule procedures for Advanced Heart Failure/Transplant patients.
• Precepting New hires
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• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Manage finance books of business/invoices
• Assist customers with sales and service needs. These include working with different venues, businesses.

Organized different fundraising opportunities to help the school and programs.

In charge of finances and scheduling activities

Was in charge of board members and making sure that everyone stay organized in their current positions.

Improved organizational efficiency with clear responsibilities, polices, and cross functional procedures.

• Provided safe, effective and appropriate massage therapy techniques during customer appointments.
• Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
• Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
• Maintained client treatment records and designed long-term care programs for return customers.
• Managed finances
• Handled all insurance billing.