Work History
Education
Skills
Technologyskills
Awards
References
Timeline
Generic

Jessica Peterson

Hardeeville ,PA

Work History

Assistant Event Operation Manager

The Westin Hilton Head Island Resort and Spa
  • Oversee the daily operations of all events and meetings
  • Help maintain budgets and upsell food and beverage items
  • Interview and train new hires
  • Attend daily meetings: EO meeting, f&b and resume meeting
  • Create schedules for hourly associates

Event Specialist

The Westin Hilton Head Island Resort and Spa
  • Meet group event planners prior to the event to ensure all aspects of the event are in order
  • Analyze event orders to properly set up the function and maintain the timeline of the event
  • Communicate effectively with other departments like the kitchen to make sure everyone is on the same page and timeline

Front Desk Agent

Sheraton Bucks County Langhorne
  • Greet, register, and assign guests to rooms and suites as available
  • Utilize internal database to process all guest arrivals and departures
  • Answer guest requests for service by phone as well as our portal and direct team member to address needs as they arise

Lead Culinary Services Associate/Server/Dishwasher

Southampton Estates
  • Assisted residents with taking dinner orders over the phone and in person for those who are hard of hearing
  • Responsible for cleaning and checking other staff members at the end of each shift
  • Customized dinner menus as they change nightly

Education

Bachelor of Science in Hospitality Management - School of International Hotel, Restaurant, Tourism, Resort and Event Management

University of South Carolina- Beaufort
08.2024

Bachelor of Science, Event and Entertainment Management - School of Sport, Tourism and Hospitality Management

Temple University
01.2022

Skills

  • ServeSafe Certification
  • TIPS Certification
  • Interviewee Certification
  • Lightspeed and CI
  • Team Leadership
  • Time Management

Technologyskills

  • CI and Lightspeed
  • Serve safe Certification
  • TIPS Certification
  • Interviewee Certification
  • Autodesk engineering inventor software
  • MS Word, Excel, PowerPoint

Awards

  • Manager of the 2nd Quarter July 2024
  • WIG Breakthrough Leadership February 2024
  • Associate of the Nominee March 2023
  • Associate of the Nominee August 2023
  • WIG Breakthrough Leadership August 2023

References

  • Kelly Pry, Director of Event Planning, The Westin Resort and Spa, 843-816-0272, Kelly.Pry@westin.com
  • Lisa Lasey, Owner and CEO at SLA Logistix LLC, 215-439-3521, llaseley@slalogistix.com
  • Sonja Mesley, Event Manager, The Westin Resort and Spa, 207-219-3598, sonja.mesley@marriott.com

Timeline

Assistant Event Operation Manager

The Westin Hilton Head Island Resort and Spa

Event Specialist

The Westin Hilton Head Island Resort and Spa

Front Desk Agent

Sheraton Bucks County Langhorne

Lead Culinary Services Associate/Server/Dishwasher

Southampton Estates

Bachelor of Science in Hospitality Management - School of International Hotel, Restaurant, Tourism, Resort and Event Management

University of South Carolina- Beaufort

Bachelor of Science, Event and Entertainment Management - School of Sport, Tourism and Hospitality Management

Temple University

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Jessica Peterson