Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Executive Meeting Specialist
The Westin Hilton Head Island Resort And Spa
08.2023 - Current
Enhanced client satisfaction by executing seamless meetings and events for 5-1,000 guests.
Coordinated with multiple departments to ensure successful execution of large-scale events.
Maintained strong relationships with clients by providing consistent communication and updates on event progress.
Served as a key liaison between clients, vendors, and all resort departments.
Conducted post-event evaluations, identifying opportunities for improvement and implementing changes as necessary.
Verifies meeting and event rooms/space are set according to Banquet Event Orders and customer requirements.
Assistant Event Manager
City Grocery Group
01.2023 - 08.2023
Help plan and execute events consisting of 25-200 people
Responded and discussed event inquires with clients
Develop information and task timelines to ensure an effective flow for all special events
Responsible for exceeding the expectations of clients and guests.
Managed budgets, ensuring cost-effective event organization without compromising quality.
Actively participated in site visits, providing valuable input on venue selection based on logistical requirements.
Created detailed floor plans and layouts that maximized space utilization while adhering to safety regulations.
Cocktail Waitress
City Grocery Group
08.2022 - 08.2023
Greet patrons at the table and set the tone for a positive dining experience
Suggest cocktail options based on customer preference, daily specials and inventory availability
Able to manage multiple client orders accurately and simultaneously
Suggest additions to patron's orders in order to improve their dining experience.
Collaborated with bartenders to ensure timely delivery of drinks to guests, improving overall efficiency.
Hostess
City Grocery Group
07.2021 - 08.2023
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Created and confirmed dining reservations, initiated take-out orders, and responded to questions to create the best possible experience.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Contributed to team success through effective communication and cooperation with coworkers and management.
Assistant Event Coordinator
The Inn at Ole Miss
06.2021 - 08.2023
Helped plan and execute University events consisting of 25-300 people
Responsible for exceeding the expectations of clients and guests
Responsible for creating and building relationships with clients and guests.
Delivered exceptional customer service, addressing attendee concerns promptly and professionally during events.
Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
Fundraiser Event Assistant
Events Unlimited - Donna Dami
07.2017 - 05.2020
Increased donor engagement by organizing and executing successful fundraising events.
Enhanced event atmosphere by coordinating creative decorations and themes for memorable experiences.
Streamlined event planning processes through effective communication with team members and vendors.
Maximized fundraising potential by researching and targeting appropriate sponsors for each event.
Boosted attendee satisfaction by coordinating seamless registration processes at fundraising events.
Education
Bachelor of Applied Science in Hospitality Management -
The University of Mississippi
University, MS
05.2023
Skills
Organized
Personable
Very experienced in conflict resolution
Microsoft
Working with a team
Experience in working with elected leaders and officials
Client Relations
Signage and Display Preparation
Meeting facilitation
Leadership Experience
University of Mississippi Panhellenic, University, MS, Head Recruitment Counselor, 05/2022 - 10/2022, Trained and supervised recruitment counselors and assisted them in maintaining communication with their group of prospective members before, during, and after recruitment, Created close relationships with recruitment counselors, and prospective members, Encouraged prospective members to join
Ole Miss Alpha Phi, University, MS, Vice President of Health, Wellness, and Accountability, 06/2021 - 01/2022, Responsible for the health and safety of 300-400 members, Identified team member's strengths and assigned tasks based on their skills, Planned and executed events with 250+ attendees, Educated the chapter regarding bylaws and emergency procedure protocols, Led the judiciary board and worked with a team to find fair outcomes for members, Managed a budget of $50,000+
University of Mississippi Panhellenic, University, MS, Recruitment Counselor, 05/2021 - 10/2021, Responsible for the journey of young women through all stages of recruitment, Guided each prospective member to make their own personal decision, Built meaningful relationships with every member of my group, Ensured the safety and wellbeing for each member of my group
Ole Miss Alpha Phi, University, MS, Director of Internal Events, 01/2021 - 05/2021, Worked with a team to plan events within organization, Coordinated and executed events with 250+ attendees, Communicated with venues and transportation to ensure flawless execution of event, Handled contracts and assisted in finding venues within a set budget. Ensured member safety and stayed within the implemented Covid-19 guidelines
Timeline
Executive Meeting Specialist
The Westin Hilton Head Island Resort And Spa
08.2023 - Current
Assistant Event Manager
City Grocery Group
01.2023 - 08.2023
Cocktail Waitress
City Grocery Group
08.2022 - 08.2023
Hostess
City Grocery Group
07.2021 - 08.2023
Assistant Event Coordinator
The Inn at Ole Miss
06.2021 - 08.2023
Fundraiser Event Assistant
Events Unlimited - Donna Dami
07.2017 - 05.2020
Bachelor of Applied Science in Hospitality Management -
The University of Mississippi
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