Summary
Overview
Work History
Education
Skills
Acts of Service
Certification
Websites
Timeline
Generic

Faith Covey

Plano,Texas

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Executive Meeting Specialist

Sheraton Dallas Hotel
Dallas, Texas
01.2024 - Current
  • Act as the primary point of contact for clients, ensuring clear and effective communication throughout the event
  • Serve as the main point of contact for clients during the event, addressing last-minute requests or concerns promptly and professionally
  • Collaborate with internal teams such as banquets, housekeeping, front office, and audiovisual services to ensure seamless event execution and excellent customer service
  • Anticipate and address issues or challenges during events, ensuring quick and effective resolution to maintain client satisfaction
  • Oversee on-site logistics, including setup, signage placement, and attendee registration, to ensure a smooth and organized experience
  • Identify and address technical difficulties or scheduling conflicts proactively to minimize disruptions and ensure a positive attendee experience
  • Monitor the overall guest experience throughout the event, addressing feedback or concerns promptly to enhance satisfaction and loyalty
  • Remain flexible and adaptable to changes or unexpected developments, adjusting plans to ensure a successful outcome.

Counselor

Kids Klub
College Station, Texas
08.2023 - 12.2023
  • Develop and implement engaging, age-appropriate lesson plans and activities to enhance 100+ students' academic and social development
  • Effectively communicate with parents or guardians regarding students' progress, behavior, and program updates
  • Collaborate with other program staff and school personnel to coordinate activities and participate in staff meetings, professional development, and training to stay informed about program guidelines and objectives.

Medical Assistant

Amarillo Family Eyecare
Amarillo, Texas
08.2018 - 08.2020
  • Assist optometrist with patient care, including taking patient medical histories, conducting vision assessments, and performing preliminary eye examinations
  • Prepare patients for eye exams by recording their chief complaints and reason for the visit
  • Educate patients on contact lens insertion, removal, and care, as well as eyeglass frame and lens options
  • Maintain a clean and organized office environment, including stocking and organizing ophthalmic supplies and retail inventory
  • Ensure compliance with healthcare regulations and standards, including maintaining patient confidentiality and adhering to HIPAA guidelines
  • Assist in administrative duties such as billing, filing insurance claims, and maintaining patient records
  • Handle administrative tasks, such as answering phone calls, managing appointments, and verifying patient demographics.

Education

Bachelor of Science Degree in Nutrition -

Texas A&M University
College Station, Texas
12.2023

Skills

  • Meeting Facilitation
  • Budget Planning
  • Client Relations
  • Meeting Support
  • Adaptability
  • Teamwork and Collaboration

Acts of Service

  • Voices for Children, Bryan, TX, 09/2020, 05/2023,

Served as a volunteer for the VFC annual Gala, Assist in setting up the event venue, including arranging tables, chairs, decorations, and signage., Help decorate the venue with banners, floral arrangements, and any decorative elements, following the gala's theme., Set up tables with tablecloths, place settings, and any table centerpieces according to the gala's design., Arrange and label silent auction items and display tables.

  • Heal the City, Amarillo, TX, 08/2018, 08/2020

Served as a medical assistant for the clinical side of Heal The City, a non-profit organization in Amarillo, Texas that offers free eye care to those in need, Assisted doctors in the optometry clinic and gained the experience of working in a non-profit practice that effectively cared for the patients.

Certification

  • American Heart Association - Heartsaver® First Aid CPR AED May 2024 - 2026

Timeline

Executive Meeting Specialist

Sheraton Dallas Hotel
01.2024 - Current

Counselor

Kids Klub
08.2023 - 12.2023

Medical Assistant

Amarillo Family Eyecare
08.2018 - 08.2020

Bachelor of Science Degree in Nutrition -

Texas A&M University

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Faith Covey