Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Faith Covey

Plano,Texas

Summary

Dedicated and diligent employee with strong customer service, multitasking, and time management skills. Committed to providing each customer with a positive experience, constantly seeking opportunities to further develop abilities while making valuable contributions to company growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Executive Meeting Specialist

Sheraton Dallas Hotel
01.2023 - Current
  • Act as the primary point of contact for clients, ensuring clear and effective communication throughout the event
  • Collaborate with internal teams to ensure seamless event execution and excellent customer service
  • Anticipate and address issues or challenges during events
  • Ensure quick and effective resolutions to maintain client satisfaction and continued loyalty
  • Oversee on-site logistics, including setup, signage placement, and monitoring meeting spaces
  • Identify and address technical difficulties or scheduling conflicts
  • Proactively minimize disruptions and ensure a positive attendee experience
  • Monitor the overall guest experience throughout the event
  • Addressed feedback or concerns promptly to enhance satisfaction and loyalty
  • Adapted to changes or unexpected developments, adjusting plans to ensure a successful outcome.

After-School Counselor

Kids Klub
08.2023 - 12.2023
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained professionalism in dealing with parents and other personnel regarding sensitive and confidential information.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Introduced children to educational games and activities to boost learning.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Monitored children's activities to verify safety and wellbeing.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.

Medical Assistant

Amarillo Family Eyecare
08.2018 - 08.2020
  • Assist optometrist with patient care, including taking patient medical histories, conducting vision assessments, and performing preliminary eye examinations
  • Prepare patients for eye exams by recording their chief complaints and reason for the visit
  • Educate patients on contact lens insertion, removal, and care, as well as eyeglass frame and lens options
  • Maintain a clean and organized office environment, including stocking and organizing ophthalmic supplies and retail inventory
  • Ensure compliance with healthcare regulations and standards, including maintaining patient confidentiality and adhering to HIPAA guidelines
  • Assist in administrative duties such as billing, filing insurance claims, and maintaining patient records
  • Handle administrative tasks, such as answering phone calls, managing appointments, and verifying patient demographics.


Education

Bachelor of Science Degree in Nutrition -

Texas A&M University
College Station, Texas
12.2023

Skills

  • Meeting Facilitation
  • Client Relations
  • Multitasking Abilities
  • Time Management
  • Problem-solving abilities
  • Meeting Support
  • Adaptability
  • Quality Assurance
  • Teamwork and Collaboration

Certification

  • American Heart Association - Heartsaver® First Aid CPR AED May 2024 - 2026

Timeline

After-School Counselor

Kids Klub
08.2023 - 12.2023

Executive Meeting Specialist

Sheraton Dallas Hotel
01.2023 - Current

Medical Assistant

Amarillo Family Eyecare
08.2018 - 08.2020

Bachelor of Science Degree in Nutrition -

Texas A&M University

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Faith Covey