Jessica Pickett

• Assisted clients in selecting appropriate insurance policies based on individual needs.
• Processed policy applications and renewals efficiently, ensuring accuracy and compliance.
• Educated clients about coverage options and benefits to enhance understanding of products.
• Conducted follow-up communications to ensure client satisfaction and retention.

• Assisted in chairside procedures, ensuring patient comfort and operational efficiency.
• Prepared and sterilized dental instruments, adhering to strict infection control protocols.
• Educated patients on oral hygiene practices, enhancing overall patient care experience.
• Managed patient records using digital software, maintaining accuracy and confidentiality.
• Collaborated with dentists to develop treatment plans, improving workflow and patient outcomes.
• Conducted inventory management for dental supplies, ensuring availability for daily operations.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
• Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
• Explained treatment procedures and instructed patients on home care guidelines.

• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
• Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
• Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
• Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
• Conducted inventory management for dental supplies, ensuring availability for daily operations.
• Managed patient records using digital software, maintaining accuracy and confidentiality.

I attended Concorde Career College in San Antonio from April 2016-January 2017 for the Dental Assistant program. I had hands on training and education five days a week. I also obtained my nitrous oxide, CPR, and sealant certificates after graduating.