Jessica Pina
Beecher,IL
Summary
Dynamic Bakery Department Manager with a proven track record at Mariano's, excelling in menu planning and waste reduction. Recognized for enhancing team collaboration and boosting employee morale, while implementing innovative merchandising strategies that increased store profitability. Skilled in cake decorating and committed to delivering exceptional customer service.
Overview
13
13
years of professional experience
Work History
Bakery Department Manager
Mariano's
Chicago, IL
08.2013 - Current
- Supervised daily bakery operations, ensuring adherence to quality standards and safety regulations.
- Trained and mentored team members on baking techniques and equipment usage.
- Managed inventory control, reducing waste through efficient stock rotation.
- Developed promotional displays, enhancing product visibility and customer engagement.
- Implemented process improvements, increasing production efficiency and output consistency.
- Coordinated with suppliers for timely deliveries of ingredients and supplies.
- Analyzed sales trends to adjust product offerings based on customer preferences.
- Led staff meetings to communicate goals, share updates, and foster teamwork in the department.
- Improved employee retention within the Bakery Department by fostering a positive work environment and addressing concerns promptly.
- Optimized the bakery''s workflow by regularly evaluating and updating equipment and processes, resulting in increased efficiency and productivity.
- Streamlined bakery operations by creating efficient production schedules based on demand trends and customer needs.
- Contributed to the store''s overall success by actively participating in staff meetings, sharing best practices, and collaborating with peers on company-wide initiatives.
- Boosted employee morale with regular recognition programs, resulting in improved teamwork and higher overall job satisfaction rates within the department.
- Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
- Ensured consistency in product offerings by standardizing recipes and processes across the Bakery Department.
- Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
- Effectively managed labor costs by monitoring staff hours, adjusting schedules as needed, and identifying areas for improvement in productivity.
- Increased store profitability by implementing cost-saving initiatives in the Bakery Department.
- Maximized productivity through effective delegation of tasks among team members according to skill level and workload capacity.
- Spearheaded seasonal menu planning efforts, incorporating festive ingredients into unique offerings that drove customer interest during holiday periods.
- Developed a high-performing team through consistent training, coaching, and performance evaluations.
- Collaborated with other department managers to create cross-promotional displays, driving overall store sales.
Education
High School Diploma -
John F Kennedy High School
Chicago, ILSkills
- Store layout
- Merchandising
- Waste reduction
- Menu planning
- Icing techniques
- Cake decorating
- Supply ordering
- Order management
- Expense tracking
- Proficient in cake decorating
- Catering management
- Promotion planning
- Store layout design
- Bread baking/ doughnuts
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bakery Department Manager
Mariano's
08.2013 - Current
High School Diploma -
John F Kennedy High School