Jessica Plowman
Cedar Springs,MI
Summary
Proactive Outreach Coordinator and Medical Unit Secretary with cross-functional experience in healthcare and epidemiology. Skilled in data analysis, program development, and patient-centered care, with a track record of improving community awareness and operational efficiency. Bringing technical proficiency and collaborative strengths to advance organizational objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Outreach Coordinator and Screener
START Midwest
06.2024 - Current
- Develops network relationships with industry professionals to enhance community awareness and promote services.
- Facilitates cross-departmental meetings to ensure alignment on outreach objectives.
- Analyzes trends and data to inform decision-making and program development.
- Promotes patient-centered care by actively engaging in decision-making discussions with healthcare professionals and patients.
- Collaborates with clinical staff to develop educational materials for patients, enhancing their understanding of diagnoses, treatment options, and self-care techniques.
- Evaluates emerging technologies for potential integration into the lab workflow, staying current with cutting-edge methodologies in molecular biology research.
Medical Unit Secretary
Corewell Health
07.2021 - Current
- Handles high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
- Contributes to a positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
- Improves patient satisfaction by providing efficient administrative support and timely communication to medical staff.
- Expedites discharge processes by preparing required paperwork and coordinating transportation arrangements for patients as needed.
Epidemiology Intern
Michigan Fitness Foundation
08.2023 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Evaluated program effectiveness through data collection and analysis, making necessary adjustments for continuous improvement.
- Optimized data quality through rigorous validation and cleansing procedures.
Education
Master of Public Health - Epidemiology
Grand Valley State University
04.2024
Bachelor of Science - Health Information Management
Davenport University
Grand Rapids, MI04.2022
Skills
- Outreach initiatives
- Data Collection
- Eligibility Determination
- Data Analysis
- Proficient in Microsoft Excel
- Healthcare software
- Team Collaboration
- Adaptability in Healthcare Settings
Certification
- Adult, Child, and Baby AED/CPR/First Aid, American Red Cross - Expires January 2025
Volunteer Experience
- Kids Food Bank, Grand Rapids, MI
- Dental Hygiene Screener for local schools, Grand Rapids, MI
- Food Prep for Gilda's Club, Grand Rapids, MI
- IMPACT Melanoma Student Advocate, remote
Timeline
Outreach Coordinator and Screener
START Midwest
06.2024 - Current
Epidemiology Intern
Michigan Fitness Foundation
08.2023 - 12.2023
Medical Unit Secretary
Corewell Health
07.2021 - Current
Master of Public Health - Epidemiology
Grand Valley State University
Bachelor of Science - Health Information Management
Davenport University