Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Title Clerk
Hammond Motor Vehicle
Hammond, LA
06.2023 - 09.2024
Verified accuracy of title documents for completeness and correctness.
Answered incoming calls promptly and provided appropriate assistance.
Handled payments from customers for taxes, registration fees.
Resolved customer complaints in a timely manner by utilizing problem-solving techniques.
Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
Processed renewals for driver's licenses, vehicle registrations, titles.
Processed applications for driver's licenses, vehicle registrations, title transfers, and other related documents.
Veterinary Technician
Ponchatoula Animal Hospital
Ponchatoula, LA
06.2019 - 05.2023
Restrained and stabilized animals during examination and treatment to prevent injuries.
Prepared and labeled medications and instructed client on administration.
Supported veterinarians to drive quality care, advocate for pets and educate clients.
Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Operated x-ray machines and exposed radiographic films.
Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Prepared and administered medications and vaccines as prescribed by veterinarian.
Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
Processed payments from clients including cash, credit cards, and checks.
Education
Medical Billing & Coding Specialist - MBC
Compass Career College
Hammond, LA
Skills
Document Verification
Computer Literacy
Payment Collection
Professionalism
Telephone Etiquette
Attention to Detail
Self Motivation
Workflow Coordination
Filling Prescriptions
Teamwork and Collaboration
Relationship Building
Customer interaction
Compassionate Care
Billing and Invoicing
Confidentiality
References
References available upon request.
Timeline
Title Clerk
Hammond Motor Vehicle
06.2023 - 09.2024
Veterinary Technician
Ponchatoula Animal Hospital
06.2019 - 05.2023
Medical Billing & Coding Specialist - MBC
Compass Career College
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