Job Search Status
Open to workDesired start date: Immediately
Open To Work
Jessica Portis
Birmingham,AL
Work Preference
Summary
Dynamic delivery driver with a proven track record at DoorDash, enhancing route efficiency and customer satisfaction. Skilled in problem-solving and safe driving, I consistently achieved timely deliveries while maintaining a clean vehicle. My dependable service and positive attitude fostered trust and loyalty among customers, ensuring a seamless delivery experience.
Overview
5
5
years of professional experience
Work History
Delivery Driver
DoorDash
Birmingham, AL
02.2024 - Current
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Improved delivery accuracy by diligently checking orders before departure.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Successfully avoided time delivery delays by carefully planning best routes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Protected people and equipment from hazardous materials by using correct procedures.
Delivery Driver
Amazon Flex LLC..
Homewood Al
10.2023 - 03.2024
- Navigated assigned delivery routes efficiently, ensuring timely package deliveries to customers.
- Managed customer interactions professionally, addressing inquiries and resolving issues promptly.
- Maintained accurate records of deliveries completed and mileage driven throughout shifts.
- Utilized handheld devices for tracking deliveries and obtaining customer signatures accurately.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Customer Service Cashier
TK’s Furniture Store LLC…
Trussville, AL
02.2021 - 08.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
Education
High School Diploma - Business Administration
Connie’s Christian Academy
Birmingham, AL05.2006
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Dependable and reliable
Problem-solving
Safe driving
Safe driving record
Stocking and inventory
Vehicle inspection
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Delivery Driver
DoorDash
02.2024 - Current
Delivery Driver
Amazon Flex LLC..
10.2023 - 03.2024
Customer Service Cashier
TK’s Furniture Store LLC…
02.2021 - 08.2023
High School Diploma - Business Administration
Connie’s Christian Academy