
Compassionate Care Coordinator specializing in patient advocacy and documentation. Experienced in guiding families through community resources and maintaining accurate case records to drive positive outcomes in behavioral health.
Maintain current AAC license and coordinate behavioral health support for youth and families. Guide families toward community-based resources and collaborate with outside agencies to address family needs and goals. Build strong rapport with each youth and family to support positive engagement in therapy services.
Coordinate communication with outside entities and providers to align family support services with goals and needs. Maintain timely documentation in CareLogic to support accurate case records. Complete youth CANS screenings in BHAS platform through WA State SAW Connections during initial 90-day and discharge phases. Consistently meet monthly KPI standards established by the organization and state.
Supported daily operations as lead behavioral health technician in men's inpatient drug and alcohol treatment center. Completed hourly headcounts and accompanied clients during outings outside building. Managed intake and discharge steps for clients arriving or leaving program. Administered and documented controlled medications multiple times each shift while monitoring controlled substance dosing for multiple clients at once.
Trained new employees on SOPs and workplace expectations. Supported onboarding by introducing staff to organizational culture. Provided crisis intervention support, including first aid response, Narcan administration, and CPR when needed. De-escalated tense situations and maintained patient safety.