Jessica Prince
Northfield,MN
Overview
6
6
years of professional experience
Work History
Waitress
CR’S Sports Bar
Coon Rapids, MN
03.2022 - Current
- Filled condiments and napkin containers during slack periods.
- Greeted customers, answered questions and recommended specials to increase profits.
- Replenished beverages when necessary.
- Served alcoholic beverages responsibly in accordance with state laws.
- Developed positive relationships with regular customers through friendly conversation.
- Bussed tables as needed during peak hours.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Warranty Coordinator
Harkraft Building Products
Plymouth, MN
01.2019 - Current
- Coordinated warranty claims between customers and vendors to ensure timely resolution of issues.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Assisted with negotiations between customers and vendors concerning terms of extended warranty plans.
- Resolved customer complaints or answered customers' questions.
- Delegated work to staff, setting priorities and goals.
- Responded to customer inquiries regarding product warranties via telephone, email, or in person.
- Kept thorough records of service actions and customer information.
- Prepared invoices, credit notes, and other documents as needed for processing warranties.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
Education
High School Diploma -
Champlain Park High School
Champlin, MN06-1994
Skills
- Dining area maintenance
- Table setting
- Complex Problem-solving
- Handling complaints
- Plate carrying techniques
- Dining customer service
- Trade policy
- Deadline management
- Warranty processing
- Claim processing
- Scheduling
- Problem-solving abilities
- Administration and operations
- Multitasking and organization
Timeline
Waitress
CR’S Sports Bar
03.2022 - Current
Warranty Coordinator
Harkraft Building Products
01.2019 - Current
High School Diploma -
Champlain Park High School